Lisseth Rivas
Los Angeles,CA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments.
Overview
12
12
years of professional experience
Work History
Veteran Intern
Auditor-Controller
Los Angeles , CA
02.2023 - Current
- Filed paperwork and documents according to established procedures.
- Inputted customer data into the computer system accurately and efficiently.
- Maintained an organized filing system for easy document retrieval.
- Answered customer inquiries in a professional manner via phone or email.
- Provided administrative support to other departments as required.
- Provided administrative support to office staff, including filing and organizing paperwork.
- Entered data into spreadsheets and databases accurately and efficiently.
- Converted paper documents into digital files and added documents into database systems.
- Prepared and sent reports and correspondence for appropriate clients and parties.
Crew Memeber
Trader Joe's
Los Angeles, CA
01.2020 - 02.2023
- Resolved customer complaints in a professional manner.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Unit Supply Specialist
US Army
Schofield Barracks, HI
05.2012 - 01.2020
- Performed daily inventory of all assigned supplies, equipment and materials to ensure accuracy.
- Assisted in monitoring supply levels for multiple units within the organization.
- Ordered and maintained necessary stock levels of all unit supplies, equipment and materials.
- Ensured that all shipments were received on time, inspected for quality control, and properly stored.
- Processed incoming orders promptly according to established procedures ensuring complete documentation is available for audit purposes.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
BBA - Business
California State University - Los Angeles
Los Angeles, CA05-2021
Skills
- Analytics
- Project Support
- Clerical Support
- Spreadsheet tracking
- Administrative Support
- Teamwork and Collaboration
- Research and analysis
Languages
Spanish
Professional
Timeline
Veteran Intern
Auditor-Controller
02.2023 - Current
Crew Memeber
Trader Joe's
01.2020 - 02.2023
Unit Supply Specialist
US Army
05.2012 - 01.2020
BBA - Business
California State University - Los Angeles