Lisseth Sanchez
Portland
Summary
Compassionate Residential Advocate known for high productivity and efficient task completion. Possess specialized skills in crisis management, conflict resolution, and supportive counseling. Excel in empathy, communication, and adaptability, ensuring effective support and advocacy for residents in need.
Overview
16
16
years of professional experience
4017
4017
years of post-secondary education
1
1
Certification
Work History
Residential Advocate
TPI
Portland
12.2024 - Current
- Supported residents in navigating housing resources and accessing community services.
- Facilitated communication between residents and housing authorities for effective resolutions.
- Assisted in developing individualized support plans tailored to resident needs
- Completed client intakes and assessments for new shelter participants
- Provided crisis intervention and de-escalation during mental health, substance use, and domestic violence situation
- Assisted participants with housing applications, community resources, and transition planning
- Documented client interactions, incidents, and case notes accurately in WellSky and shelter records
- Coordinated with case managers, medical providers, and outside agencies to support client needs
- Responded to emergencies including behavioral health crises, medical concerns, and conflicts between residents
- Provided trauma-informed support to individuals experiencing homelessness, domestic violence, and substance use challenges
- Enforced shelter policies and maintained appropriate boundaries with participants
- Assisted with medication reminders, meal distribution, hygiene supplies, and daily living support
- Helped participants access transportation, appointments, employment resources, and benefits
- Provided bilingual communication and translation in English and Spanish for participants and staff
Engagement Specialist
Human Solutions
Portland
11.2023 - 09.2024
- Provided direct support and crisis intervention to women in emergency shelter and transitional housing
- Completed client intakes, safety planning, and referrals to housing, medical, and community resources
- Monitored participant safety and responded to mental health, substance use, and emergency situations
- Documented case notes, incidents, and participant interactions in WellSky and shelter records
- Worked collaboratively with case managers and outside providers to support participant goals and housing stability
- Used trauma-informed care and de-escalation techniques to support individuals in crisis
- Provided English and Spanish translation services for participants and staff
Technician
Legacy Good Samaritan Hospital
Portland
09.2010 - 09.2023
- Prepared and delivered surgical supplies to patient care units, ensuring timely and accurate distribution.
- Coordinated with surgical teams to take and fulfill orders for surgery cases, including specialty procedures such as ophthalmology (eye surgery).
- Verified that all surgical instruments and supplies were complete, sterilized, and correctly placed for each case.
- Maintained accurate inventory records and assisted in restocking operating rooms to prevent delays in patient care.
- Collaborated with nursing and surgical staff to anticipate needs and ensure smooth workflow during procedures.
- Adhered to strict infection control and safety protocols in a fast-paced hospital environment.
Education
Certificate - Medical
Mt. Hood Community College
Gresham, OR 01.2007 - 07.2008
Madison High School
Portland, OROycp Military School
Bend, ORSkills
- Crisis intervention
- Case documentation
- Bilingual communication
- Individualized support plans
Languages
Spanish
Full Professional
Certification
CPR/first aid
References
References available upon request.
Timeline
Residential Advocate
TPI
12.2024 - Current
Engagement Specialist
Human Solutions
11.2023 - 09.2024
Technician
Legacy Good Samaritan Hospital
09.2010 - 09.2023
Certificate - Medical
Mt. Hood Community College
01.2007 - 07.2008
Madison High School
Oycp Military School