Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lissett Ceracchi

Aventura,USA

Summary

With over 15 years of experience in the hospitality industry in Miami Beach, I have developed a good understanding of customer service and daily operations in high-demand environments. I began my career as a hostess and, through dedication and discipline, progressed to supervisory roles, assistant manager, and eventually manager of a beach concession. I also had the opportunity to be involved from the ground up in the planning and launch of a food stand, leading all logistics—from purchasing and setup to staff training. This experience strengthened my skills in operational management, leadership, problem-solving, and process efficiency. I consider myself a committed, proactive professional who is always eager to learn. I speak English, Spanish, Italian, and have working knowledge of Portuguese, which allows me to provide attentive and personalized service to an international clientele. I am confident that my background would be an excellent fit for an administrative or operational coordination role, where I can actively contribute to upholding the brand’s renowned standards of excellence and attention to detail.

Overview

18
18
years of professional experience

Work History

General Manager

SBC Productions, INC.
02.2015 - 02.2020
  • Led a team of over 15 staff members in delivering premium beach service and managing logistics.
  • Oversaw daily operations, scheduling, VIP customer service, and conflict resolution.
  • Coordinated with vendors, managed inventory control, and ensured compliance with quality standards.
  • Order supplies, promotional materials, and manage inventory.
  • Prepare and submit invoices or vendor payments.
  • Operational and Administrative Management
  • Developing and maintaining positive working relationships with colleagues and departments; supporting the team to achieve shared goals
  • Team Leadership and Training
  • Customer Service
  • Logistical Planning and Event Coordination Holidays.

Assistant Manager

SBC Productions, INC.
02.2012 - 02.2015
  • Assisted in business administration, including human resources management and customer relations.
  • Collaborated in training new employees and improving internal processes.

Supervisor / Hostess

SBC Productions, INC.
02.2002 - 02.2012
  • Began career with a focus on customer service, shift coordination, and personalized guest attention.
  • Played a key role in planning a food stand, leading purchasing, setup, organization, and team training.
  • Maintain event calendars, timelines, and task lists.
  • Support administrative functions such as scheduling meetings, maintaining databases, and handling internal communications.
  • Communicate professionally with clients, vendors, and internal teams

Education

Associate's Degree (Venezuela) - Accounting

Universidad De Carabobo
Valencia, Edo. Carabobo
09.1997

Master of Science - Auditing

Universidad De Carabobo
Valencia, Venezuela
09-2000

Skills

  • Additional Information
  • Organized, competitive, willing to learn, group worker, proactive and dynamic
  • Strong proficiency in Microsoft Office applications, including Word, Excel power Point, and Outlook
  • Excellent skills in data entry and email correspondence
  • Assist with administrative tasks
  • Excellent skills in data entry and email correspondence
  • Nativo Spanish, English and low Portuguese
  • Guest Services (10 years)
  • Servicing Experience (10 years)
  • Kitchen Experience (5 years)
  • Food service (5 years)

Languages

English, Spanish, Italian. - Fluent

Timeline

General Manager

SBC Productions, INC.
02.2015 - 02.2020

Assistant Manager

SBC Productions, INC.
02.2012 - 02.2015

Supervisor / Hostess

SBC Productions, INC.
02.2002 - 02.2012

Associate's Degree (Venezuela) - Accounting

Universidad De Carabobo

Master of Science - Auditing

Universidad De Carabobo