Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lissett Ceracchi

Aventura,USA

Summary

With over 15 years of experience in the hospitality industry in Miami Beach, I have developed a good understanding of customer service and daily operations in high-demand environments. I began my career as a hostess and, through dedication and discipline, progressed to supervisory roles, assistant manager, and eventually manager of a beach concession. I also had the opportunity to be involved from the ground up in the planning and launch of a food stand, leading all logistics—from purchasing and setup to staff training. This experience strengthened my skills in operational management, leadership, problem-solving, and process efficiency. I consider myself a committed, proactive professional who is always eager to learn. I speak English, Spanish, Italian, and have working knowledge of Portuguese, which allows me to provide attentive and personalized service to an international clientele. I am confident that my background would be an excellent fit for an administrative or operational coordination role, where I can actively contribute to upholding the brand’s renowned standards of excellence and attention to detail.

Overview

18
18
years of professional experience

Work History

General Manager

SBC Productions, INC.
Miami Beach, FL
02.2015 - 02.2020
  • Led a team of over 15 staff members in delivering premium beach service and managing logistics.
  • Oversaw daily operations, scheduling, VIP customer service, and conflict resolution.
  • Coordinated with vendors, managed inventory control, and ensured compliance with quality standards.
  • Order supplies, promotional materials, and manage inventory.
  • Prepare and submit invoices or vendor payments.
  • Operational and Administrative Management
  • Developing and maintaining positive working relationships with colleagues and departments; supporting the team to achieve shared goals
  • Team Leadership and Training
  • Customer Service
  • Logistical Planning and Event Coordination Holidays.

Assistant Manager

SBC Productions, INC.
Miami Beach, FL
02.2012 - 02.2015
  • Assisted in business administration, including human resources management and customer relations.
  • Collaborated in training new employees and improving internal processes.

Supervisor / Hostess

SBC Productions, INC.
Miami Beach, FL
02.2002 - 02.2012
  • Began career with a focus on customer service, shift coordination, and personalized guest attention.
  • Played a key role in planning a food stand, leading purchasing, setup, organization, and team training.
  • Maintain event calendars, timelines, and task lists.
  • Support administrative functions such as scheduling meetings, maintaining databases, and handling internal communications.
  • Communicate professionally with clients, vendors, and internal teams

Education

Associate's Degree (Venezuela) - Accounting

Universidad De Carabobo
Valencia, Edo. Carabobo
09.1997

Master of Science - Auditing

Universidad De Carabobo
Valencia, Venezuela
09-2000

Skills

  • Additional Information
  • Organized, competitive, willing to learn, group worker, proactive and dynamic
  • Strong proficiency in Microsoft Office applications, including Word, Excel power Point, and Outlook
  • Excellent skills in data entry and email correspondence
  • Assist with administrative tasks
  • Excellent skills in data entry and email correspondence
  • Nativo Spanish, English and low Portuguese
  • Guest Services (10 years)
  • Servicing Experience (10 years)
  • Kitchen Experience (5 years)
  • Food service (5 years)

Languages

English, Spanish, Italian. - Fluent

Timeline

General Manager

SBC Productions, INC.
02.2015 - 02.2020

Assistant Manager

SBC Productions, INC.
02.2012 - 02.2015

Supervisor / Hostess

SBC Productions, INC.
02.2002 - 02.2012

Associate's Degree (Venezuela) - Accounting

Universidad De Carabobo

Master of Science - Auditing

Universidad De Carabobo