Lissette Arango
CLIFTON,NJ
Summary
I am ambitious and results-driven with a proven history of developing and enhancing processes, while working collaboratively in team environments. My experience positions me well to provide your company with fresh perspectives and innovative solutions that will drive increased profitability and promote growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Credit and Collections Analyst
Kering Eyewear
Bridgewater, U.S
07.2024 - Current
- Manage and oversee accounts receivable, ensuring timely collection of payments and resolving any discrepancies
- Analyze credit data and financial information to assess customer creditworthiness and establish credit limits
- Collaborate with sales and customer service teams to address and resolve client issues related to invoicing and payments
- Prepare and maintain detailed reports on collection activities and outstanding balances
- Implement process improvements to enhance efficiency and reduce overdue receivables.
Business Analyst
Weleda Skincare
Irvington, U.S
03.2020 - 11.2022
- Leveraged tools and technologies to collect and analyze data, Excel spreadsheets, Access, and business intelligence software
- Skilled in performing data analysis functions, including Pivot Tables, VLOOKUP, and Macros
- Managed financial data using QuickBooks and Sage ERP systems
- Analyzed and evaluated business processes and data, to provide insights and recommendations to stakeholders for improvements in sales, marketing strategy and supply chain management
- Provided reports across organization including shipment tracking and monitoring, delivery performance metrics, daily sales reports, consumption BI's, actual vs
- Budget analysis, spins report, Nielsen, IRI, and commission reports for various distributors
- Collaborated with cross-functional teams to identify gaps and develop process improvement plans
- Conducted market research and competitor analysis to identify opportunities for growth
- Developed reports and dashboards to track key performance indicators and provide actionable insights
- Collaborated in project planning and management activities, including defining scope, developing timelines, and coordinating resources
- Improved business direction by prioritizing customers and implementing changes based on collected feedback
- Developed business resource documents, including SOP, and process workflow diagrams.
Accounts Receivable Specialist & Reporting
Cibo Vita Inc.
Totowa, U.S
08.2013 - 03.2020
- Managed the accounts receivable functions in a manufacturing facility: Including invoicing, collections of payments, and reconciliation of accounts
- Worked closely with sales, customer service, and accounting teams to ensure accuracy of invoicing and timely collection of payments
- Led the entire accounts receivable process
- Maintained accurate and up-to-date records of all customer accounts
- Managed customer inquiries regarding invoices and account balances
- Contacted customers regarding overdue payments and negotiated payment arrangements
- Performed account reconciliations and resolved discrepancies
- Mentored and trained junior accounts receivable specialists
- Managed all Manufacturing Charge Backs: Closely monitored customer returns, allowances, and discounts to ensure they are within the contractual terms and agreements
- Billed back, Demos, EDLP’s (Everyday low price), Free Fills, Price Protections, etc
- Ensured that all credits are properly classified and coded
- Run weekly detailed breakdown of credits and meet with the accounting manager and CFO for approvals or appeals.
Education
Expected Graduation 2025 -
Berkeley College
Associates -
Bergen Community College
Skills
- Data-Driven Recommendations
- Efficiency and Cost Savings
- Enhanced Reporting Accuracy
- Cross-Functional Collaboration
- KPI Tracking and Reporting
- Advanced Analytical Skills
- Policy and Procedure Alignment
Certification
COURSERA Business Analytics
Othereducation
Intermediate Excel for Business
Languages
- English
- Spanish
Timeline
Credit and Collections Analyst
Kering Eyewear
07.2024 - Current
Business Analyst
Weleda Skincare
03.2020 - 11.2022
Accounts Receivable Specialist & Reporting
Cibo Vita Inc.
08.2013 - 03.2020
Expected Graduation 2025 -
Berkeley College
Associates -
Bergen Community College
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