Detail-oriented professional with strong organizational skills and effective communication abilities. Experienced in scheduling appointments and managing client relations to enhance service delivery and support team objectives. I am bilingual.
Overview
3
3
years of professional experience
Work History
Recepcionist
Belmont Dental Care
3344 N Lincoln Chicago Ill, 60657
04.2024 - Current
Managed patient scheduling and appointment confirmations, enhancing clinic efficiency.
Assisted patients with intake forms and insurance verification, ensuring accurate processing.
Coordinated communication between dental staff and patients, improving service delivery.
Maintained organized patient records using Eaglesoft Software.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered phone promptly and directed incoming calls to correct offices.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Server
El Mesón Restaurant
Chicago, IL
06.2023 - 04.2024
Delivered exceptional customer service, ensuring a welcoming dining experience for all guests.
Managed multiple tables efficiently, prioritizing tasks to maintain seamless service flow.
Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
Trained new servers on menu knowledge and restaurant procedures to enhance team performance.