Joanne Jose Da Silva
Palm Bay,FL
Summary
Proven achiever with extensive experience in aircraft maintenance and trade sales, notably with Neat Flight Aviation. Excelled in enhancing operational efficiency and customer satisfaction through expert problem-solving and effective communication. Skilled in safety procedures and team collaboration, consistently exceeding targets and driving improvements in product quality and process optimization. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Aircraft Maintenance Cleaner
Neat Flight Aviation
Melbourne, FL
10.2023 - 06.2024
- Preserved the longevity of company assets by promptly addressing any identified issues related to cleanliness, corrosion, or general wear-and-tear on aircraft components during routine cleanings.
- Contributed to team success by collaborating effectively with other maintenance personnel on large-scale projects.
- Supported inspection processes by meticulously preparing aircraft surfaces for paint application or corrosion control treatments.
- Improved efficiency of maintenance tasks by properly organizing and maintaining tools and equipment.
- Increased customer satisfaction by maintaining high standards of cleanliness for all aircraft interiors.
- Optimized workflow efficiency by prioritizing tasks based on project deadlines and available resources.
- Assisted in minimizing repair costs through early detection of potential issues during regular cleaning inspections.
- Demonstrated attention to detail while performing thorough inspections of aircraft components after cleaning tasks were completed.
Trade Sales Representative
Sales
Venezuela
02.2012 - 02.2022
- Managed multiple accounts simultaneously while maintaining excellent attention to detail and responsiveness in communication efforts.
- Achieved success in closing deals by negotiating favorable terms for both parties involved.
- Streamlined internal processes for better efficiency, leading to quicker response times for client inquiries.
- Exceeded sales targets through proactive outreach to potential clients and effective relationship-building techniques.
Supervision of Plants and Production
Empresas Polar
Venezuela
01.2005 - 03.2011
- Conducted root cause analyses for product defects, leading to targeted improvements in manufacturing processes that mitigated future issues.
- Streamlined production workflows for increased efficiency and reduced waste by identifying bottlenecks and proposing solutions.
- Led cross-functional teams in problem-solving initiatives, resulting in better collaboration across departments.
- Collaborated closely with research and development teams in the testing and implementation of new product designs or enhancements, bridging the gap between innovation and production.
- Enhanced product quality by implementing strict inspection processes and providing regular feedback to production teams.
Education
High School Diploma -
Colegio Arzobizpo
Barinas Venezuela 07.1998
Skills
- Safety Procedures
- Ground Support Equipment
- Cleaning techniques
- Fuel systems
- Problem-Solving
- Excellent Communication
- Team Collaboration
- Creative Thinking
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Relationship Building
- Self Motivation
- Problem-solving aptitude
Languages
Spanish
Full Professional
Timeline
Aircraft Maintenance Cleaner
Neat Flight Aviation
10.2023 - 06.2024
Trade Sales Representative
Sales
02.2012 - 02.2022
Supervision of Plants and Production
Empresas Polar
01.2005 - 03.2011
High School Diploma -
Colegio Arzobizpo