Lissette Santos
Deer Park,TX
Summary
Bilingual administrative and property management professional with over six years of experience in real estate. Proven expertise in leasing, customer service, vendor coordination, and administrative operations. Adept at managing the day-to-day operations of residential properties, ensuring tenant satisfaction, and maintaining compliance with regulations. Strong organizational skills, problem-solving abilities, and proficiency in Buildium software. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
3
3
years of professional experience
Work History
Senior Property Manager
The Seago Group
Katy, TX
05.2024 - 01.2025
- Manage the daily operations of 350 units, including single-family homes and small multifamily properties
- Coordinate and oversee work orders, ensuring timely resolution of tenant maintenance requests
- Supervise vendors and contractors, maintaining compliance with project timelines and quality standards
- Utilize Buildium software to track tenant communications, lease renewals, and property performance metrics
- Ensure tenant satisfaction through prompt responses
Real Estate Agent
The Seago Group
Katy, TX
04.2024 - 01.2025
- Assisted clients in purchasing single-family homes and leasing over 200 properties
- Conducted market analyses and negotiated contracts to secure favorable terms
- Scheduled and conducted showings, provided property details, and assisted clients in securing financing
- Developed effective systems for property marketing and listing management
Disposition Manager
The Seago Group
Katy, TX
10.2021 - 01.2025
- Sold 55 off-market investment properties in 2023
- Conducted market analyses to determine after-repair values and investment potential
- Coordinated with vendors and clients on construction projects to ensure timely completion
- Built relationships with investors, facilitating a seamless buying and selling process
Administrative Assistant
The Seago Group
Katy, TX
10.2021 - 01.2025
- Handled loan paperwork, vendor coordination, invoicing, and mail management
- Scheduled and organized open houses and showings for properties
- Supported the senior accountant with expense reporting and bookkeeping tasks
- Managed communication channels, including emails, phone calls, and texts
- Prepared and copied documents as needed for office operations
Education
Real Estate License -
Texas01.2024
Some College (No Degree) -
San Jacinto College
Pasadena, TXSkills
- Property Management
- Leasing and Marketing
- Vendor Coordination
- Administrative Support
- Customer Service
- Real Estate Market Analysis
- Contract Negotiation
- Buildium Property Management Software
- Proficient in Microsoft Office Suite
- Familiarity with CRM systems and real estate tools
Languages
Fluent in English and Spanish
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Senior Property Manager
The Seago Group
05.2024 - 01.2025
Real Estate Agent
The Seago Group
04.2024 - 01.2025
Disposition Manager
The Seago Group
10.2021 - 01.2025
Administrative Assistant
The Seago Group
10.2021 - 01.2025
Real Estate License -
Some College (No Degree) -
San Jacinto College
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