Dynamic Business Development Executive with expertise in sales and marketing. Proven ability to develop client relationships and analyze sales data to drive growth and profitability.
Overview
8
8
years of professional experience
Work History
Business Development Executive
Manitoulin Global Forwarding MGF
Costa Rica
10.2023 - 02.2025
Developed new client relationships to expand market reach and increase sales opportunities.
Expert in International Trade and Custom Globally.
Analyzed sales data to identify performance gaps and recommend actionable improvements.
Negotiated contracts with clients, ensuring mutually beneficial terms and conditions for long-term success.
Expanded client base by identifying and pursuing new business opportunities.
Cultivated long-lasting professional relationships that led to repeat business and positive referrals from satisfied clients.
Data Analysis for Management Report
Customer Representative
CITI Bank Project
Costa Rica
05.2019 - 07.2023
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Implemented new strategies for upselling products and services, leading to increased revenue.
Analyzed client data to assess trends and identify opportunities for growth or improvement within accounts.
Sales of financial products, loans, credit cards, and value-added products.
Process filing assist with all loan maintenance, payment adjustments, skip a pays and automatic payments.
compliance with all policies and procedures of bank.
Accounts Officer
Banco Popular De Costa Rica
Costa Rica
08.2017 - 03.2019
Managed daily financial transactions ensuring accuracy and compliance with internal policies
Reconciled bank statements and accounts to maintain accurate financial records
Analyzed financial reports to identify discrepancies and propose resolutions
Led initiatives to streamline accounting processes, enhancing overall efficiency
Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
Facilitated smooth financial audits by maintaining organized records and providing necessary documentation to auditors.
Education
MBA - Educational Leadership And Management
Oklahoma City University
Oklahoma City, OK
12-2027
Bachelors - International Commerce
Universidad Latina
Costa Rica
05-2023
English As A Second Language (ESL) - English-as-a-Second-Language Education
University of Central Oklahoma
Edmond, OK
11-2025
Bachelor of International Business Economics - Bachelor Degree International Finance
Universidad Hispanoamericana.
Costa Rica
02-2019
Customs Specialist - Customs Specialist
Universidad Castro Carazo
Costa Rica
12-2018
Skills
Sales and marketing
Team leadership
Customer service
Decision-making
Competitive analysis
Client acquisition
Product knowledge
Languages
English
Professional Working
Spanish
Native or Bilingual
Portuguese
Professional Working
Timeline
Business Development Executive
Manitoulin Global Forwarding MGF
10.2023 - 02.2025
Customer Representative
CITI Bank Project
05.2019 - 07.2023
Accounts Officer
Banco Popular De Costa Rica
08.2017 - 03.2019
MBA - Educational Leadership And Management
Oklahoma City University
Bachelors - International Commerce
Universidad Latina
English As A Second Language (ESL) - English-as-a-Second-Language Education
University of Central Oklahoma
Bachelor of International Business Economics - Bachelor Degree International Finance
Export Sales Marketing & Business Development Manager at Klisef Insaat Makina Havalandirma San. Ltd. Sti.Export Sales Marketing & Business Development Manager at Klisef Insaat Makina Havalandirma San. Ltd. Sti.