Lissy Wong
Natick,Massachusetts
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Intake Coordinator
SMOC Behavioral Health
Framingham, MA
01.2024 - Current
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
Certified Pharmacy Technician
CVS Pharmacy
Ashland, Massachusetts
08.2022 - 12.2023
- Selected appropriate medicine and measured dosages to fill prescriptions under pharmacist direction
- Input patient and prescription information to produce product labels and assist in prescription filling process
- Monitored inventory levels and maintained shelves, stocking with adequate supplies
- Followed standard operating procedures for maintaining accurate and readily retrievable accountability records
- Verified dosages and measured medications for prescriptions
- Complied with state regulations to maintain safe, clean pharmacy
- Maintained patient confidentiality when handling records and sensitive data.
Spa Manager
Nicolas Michaels Spa
Northborough, MA Massachusetts
06.2011 - 06.2021
- Hired talented spa staff with emphasis on patience and passion for customer satisfaction
- Reinforced treatment procedures to staff for performing services according to customer expectations
- Tracked expenses to pay employees and vendors on time and uncover profit optimization opportunities.
Education
High School Diploma -
Brighton High School
MA, MA06.2000
Skills
- Attention to detail
- Team Collaboration
- Organization and Prioritization
- Adaptability
- Strong Work Ethic
- Problem Solving
- Time Management
- Interpersonal Skills
Certification
- Certified Pharmacy Technician
- Aesthetician License
References
References available upon request
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Professional Working
Timeline
Intake Coordinator
SMOC Behavioral Health
01.2024 - Current
Certified Pharmacy Technician
CVS Pharmacy
08.2022 - 12.2023
Spa Manager
Nicolas Michaels Spa
06.2011 - 06.2021
High School Diploma -
Brighton High School