Liting Zheng
Tustin,CA
Overview
6
6
years of professional experience
Work History
Hostess Supervisor
TASTE CHANGAN LIMITED
Tustin, CA
07.2023 - Current
- Answer phone calls, take reservations, and provide accurate information about the offerings and policies.
- Manage the waitlist efficiently, accurately estimating wait times, and keeping guests informed.
- Communicate effectively with staff, and management to ensure seamless service. Assist with coordinating special events and parties as needed.
- Handle guest concerns or complaints professionally and escalate to management when necessary.
Human Resources Intern
JD.com, Inc.
Beijing
05.2021 - 08.2021
- Assist in the editing and posting of job requirements, responsible for the maintenance and updating of job site information
- Sorting and initial screening of resumes, communicating with candidates and interviewers, coordinating time and schedule interviews, and follow up
- Involve in some salary calculation
- Notify candidates of onboarding and assist them with the onboarding process
- Created and updated tracking spreadsheets using MS Excel
- Supported efforts to optimize employee engagement, diversity and inclusion.
Student Assistant
Los Rios Community College District
Sacramento
09.2018 - 05.2020
- Supported student learning objectives through personalized and small group assistance
- Greeted incoming office visitors, answered questions and directed individuals to office locations
- Prepared learning materials, helping teachers prepare for daily instruction
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Education
Bachelor of Arts in Sociology -
University of California, Irvine
06.2022
Associate in Arts in Sociology for Transfer -
Cosumnes River College, Sacramento
05.2020
Skills
- Microsoft Office (Word, Excel, PowerPoint, Office 365)
- Adobe Acrobat
- Canva
- English, Mandarin, Cantonese
- Relationship Building
- Time Management
- Team Collaboration
Leadership Experience
CRC Asian Culture Club, Sacramento, 08/2019 - 05/2020, Member, Brainstorm and implement creative event concepts and themes., Coordinate photographers and musicians during the event., Collect and rent multiple costumes for cultural show event.
Timeline
Hostess Supervisor
TASTE CHANGAN LIMITED
07.2023 - Current
Human Resources Intern
JD.com, Inc.
05.2021 - 08.2021
Student Assistant
Los Rios Community College District
09.2018 - 05.2020
Bachelor of Arts in Sociology -
University of California, Irvine
Associate in Arts in Sociology for Transfer -
Cosumnes River College, Sacramento