Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Litzy Padilla

El Paso,TX

Summary

Motivated team player with exceptional social skills, communication abilities, and a background in customer service. Dedicated to enabling skills in the workplace. Student who is organized and dependable and who can manage multiple priorities while maintaining a positive attitude. Willingness to take on additional responsibilities in order to meet team goals.

Overview

4
4
years of professional experience

Work History

Barista

B-Juice
01.2020 - 12.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold healthy drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service in a fast-paced environment.
  • Memorized dozens of recipes.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Promote customer loyalty by remembering personal preferences and allergy information.
  • Cultivated to recall customers' names as well as giving recommendations.
  • Gave free samples to advertise menu, resulting in more sales.

Sales Representative

CUTCO
06.2022 - 08.2022
  • Attended advanced training sessions and conferences to increase product knowledge and productivity.
  • Cold-calls
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Implemented marketing strategies and techniques.
  • Boosted brand awareness, implemented brand marketing and sales campaigns.
  • Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Maintained up-to-date knowledge of competitor products and pricing in market served.

Sandwich Artist

Subway
08.2019 - 09.2020
  • Greeted guests, promoted specials and took orders.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Filled out daily shift log to record amount of food prepared, used and leftover.

Education

Bachelor of Science - Psychology

El Paso Community College
El Paso, TX
05.2025

Skills

  • Bilingual
  • Team Leadership
  • Time Management
  • Computer Proficiency
  • Communication
  • Sales, Product Advertising
  • Upbeat and Positive Personality
  • Creativity and Emotional Intelligence
  • Customer Retention
  • Adaptable and Flexible
  • Problem-solving abilities
  • Multitasking

Timeline

Sales Representative

CUTCO
06.2022 - 08.2022

Barista

B-Juice
01.2020 - 12.2022

Sandwich Artist

Subway
08.2019 - 09.2020

Bachelor of Science - Psychology

El Paso Community College

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Litzy Padilla