Liudmila Takarchuk

Hours per week: 30 (Part-time)

- Trained robots to complete specific tasks by repeating the action and inputting data.

- Followed a set of instructions step by step to maintain accuracy and standardization during mechanical tests.

- Worked with engineers to troubleshoot and streamline motions and machine-learning responses.

Hours per week: 40 (Full-time)

- Delivered high-volume customer support in English and Russian, ensuring timely service scheduling and issue resolution.

- Temporarily assumed service manager responsibilities during a 5-week absence, overseeing appointment logistics and reporting

Hours per week: 40 (Full-time)

- Managed the full cycle recruitment process for IT positions

- Conducted pre-selection of candidates and interviews.

- Conducted English language assessments during candidates screening process.
- Recommended candidate to appropriate internal English training tracks based on proficiency level.
- Maintained data and records of candidates and recruitment processes as required by the company.

Hours per week: 40 (Full-time)

- Created bilingual (English/Russian) content for job descriptions and internal communications.

- Provided on-boarding support for new employees, to include training on tools, processes, and work expectations.

- Contributed to knowledge transfer by categorizing role based resources and documentation.

- Supported managers in expectation alignment and communication optimization when defining roles.

- Supported CRM data accuracy and recruitment process efficiency through audits and reporting.

Hours per week: 40 (Full-time)

- Provided client support and product training on the i-Lex legal information system.

- Delivered onboarding sessions for new users and explained complex legal interface features in accessible terms.

- Authored clear user instructions, manuals, and process documentation in Russian.

- Acted as liaison between end users and developers to improve system usability and learning outcomes.