Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Livanys Duenas

Hialeah,USA

Summary

Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management. Compassionate professional focused on helping clients maintain personal hygiene and assisting with activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness. Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion.

Overview

2
2
years of professional experience

Work History

Home Health Aide

VITAS Healthcare
Miami, Florida
01.2024 - Current
  • Assisted in ambulation and exercise routines for clients.
  • Transported clients to doctor appointments and social events.
  • Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
  • Participated in developing individualized care plans based on medical orders and assessments.
  • Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.

Home Health Aide

Aprea Home Health INC
Florida City, Florida
10.2023 - 01.2024
  • Participated in developing individualized care plans based on medical orders and assessments.
  • Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
  • Assisted in ambulation and exercise routines for clients.

Customer Service Lead

Burlington Coat Factory
Hialeah, FL
06.2023 - 12.2023
  • Handled customer inquiries and complaints in a professional manner.
  • Provided expertise on product knowledge, services, policies and procedures to customers.
  • Developed and implemented customer service policies and procedures to improve quality of customer experience.

Cashier

Burlington Coat Factory
Hialeah, FL
05.2023 - 12.2023
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Issued receipts, refunds, credits or change due to customers.

Education

Certificate - Health Aide

La Esperanza
Hialeah, FL
07.2023

High School Diploma -

Batalla De Maltiempo
Cruces, Cienfuegos, Cuba
07.2016

Skills

  • Customer Service Excellence
  • Emotional support
  • Effective communication
  • Bedside care
  • Patient transport
  • Compassionate client care
  • Personal hygiene assistance
  • Respiratory care

Languages

Spanish (Native)

English  (Basic)

Timeline

Home Health Aide

VITAS Healthcare
01.2024 - Current

Home Health Aide

Aprea Home Health INC
10.2023 - 01.2024

Customer Service Lead

Burlington Coat Factory
06.2023 - 12.2023

Cashier

Burlington Coat Factory
05.2023 - 12.2023

Certificate - Health Aide

La Esperanza

High School Diploma -

Batalla De Maltiempo
Livanys Duenas