Livya Setiowan
Port Reading,NJ
Summary
Dynamic person with a proven track record excelling in customer satisfaction and order management. Recognized for being a hard worker, motivated cultivating strong customer relationships and efficiently resolving complaints. Proficient in computer system operation and committed to team and company success.
Overview
6
6
years of professional experience
Work History
Restaurant Server
Mori House
10.2018 - 03.2025
- Cultivated warm relationships with regular customers.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Education
Bachelor of Management - Marketing
Petra Christian University
Siwalankerto 103 - 144, Surabaya, East Java, 6023608-2017
Skills
- Microsoft Office
- Customer satisfaction
- Organization
- POS system operation
Languages
English
Native or Bilingual
Indonesian
Native or Bilingual
Chinese (Mandarin)
Limited Working
Interests
- Experimenting with different creative mediums, like editing short and long and making a social media content to expand skills and techniques
Timeline
Restaurant Server
Mori House
10.2018 - 03.2025
Bachelor of Management - Marketing
Petra Christian University
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