Cultivated a reputation for exceptional customer service, consistently exceeding guest expectations and ensuring their satisfaction
Maintained a clean and organized environment, fostering a positive dining experience for patrons
Collaborated effectively with team members to optimize restaurant operations
Increased customer satisfaction by 50% through personalized service initiatives.
Creative Production Intern
After School Matters
Chicago, IL
06.2022 - 08.2022
Collaborated within a team to conceptualize, produce, and edit multiple short films
Utilized professional video editing software (DaVinci Resolve, Adobe Premiere) to deliver polished final products
Contributed to scriptwriting and gained practical knowledge of cinematography
Performed as an actor in various short films showcased to a large audience.
Media Marketing Intern
University of Chicago - Polsky Center for Entrepreneurship and Innovation
Chicago, IL
06.2021 - 08.2021
Supported marketing initiatives by assisting with tasks and participating actively in team meetings
Edited educational videos explaining branding and marketing concepts for the Polsky Center's YouTube channel
Created engaging promotional videos for the Polsky Center's Instagram account to advertise marketing workshops.
Strategic Marketing Intern
After School Matters
Chicago, IL
06.2020 - 08.2020
Analyzed existing data on neighborhood resources in collaboration with a team
Employed statistical calculations to critically analyze and compare data sets, identifying key trends and valuable insights
Presented findings to esteemed individuals including the wife of the Mayor of Chicago and prominent business leaders.
Education
Bachelor of Strategic, Legal, and Management Communications -
Howard University
01.2026
Skills
Guest Needs Analysis
Campaign Management
Content Creation
Data Analysis
Customer Service
Digital Advertising
Activities
Howard University Undergraduate Student Assembly - PR Team, Videographer/Coordinator, 09/2022 - Present, Filmed and edited event footage to document and showcase organizational activities., Developed eye-catching promotional content using creative software (Photoshop, DaVinci Resolve)., Collaborated with a team to brainstorm and develop innovative concepts for upcoming events.
Howard University ELITE Models, Model, 01/2023 - Present, Contributed to the organization's visual representation by participating in fashion shows (Howard University Homecoming, Howard University Springfest, New York Fashion Week 2024)., Modeled in promotional photoshoots for the organization.
Timeline
Banquet Server
At Your Service
10.2022 - Current
Creative Production Intern
After School Matters
06.2022 - 08.2022
Media Marketing Intern
University of Chicago - Polsky Center for Entrepreneurship and Innovation
06.2021 - 08.2021
Strategic Marketing Intern
After School Matters
06.2020 - 08.2020
Bachelor of Strategic, Legal, and Management Communications -