Camellia Sadegi
Palos Verdes Estates,CA
Summary
Energetic Banquet Server with high personal appearance standards and excellent customer service skills. Transports food without error and in accordance with health guidelines. Always prompt and ready to work, help team and exceed guest expectations.
Overview
8
8
years of professional experience
Work History
Banquet Server
Cheesecake Factory Inc
12.2021 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
- Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Server
Nenos Nooroz
05.2016 - 01.2022
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Collaborated with kitchen staff to ensure timely delivery of meals, resulting in satisfied customers.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Increased sales by upselling appetizers, desserts, and specialty beverages.
- Provided exceptional service to large parties, coordinating with the team for smooth operations.
- Addressed dietary restrictions or allergies with care, communicating clearly with kitchen staff to avoid errors in meal preparation.
- Promoted daily specials strategically, driving additional revenue through targeted recommendations based on guest preferences.
- Ensured strict adherence to safety regulations by maintaining a clean working environment throughout shifts.
Front End Associate
Bath & Body Works
01.2021 - 10.2021
- Contributed to sales growth by mastering product knowledge and effectively communicating benefits to customers.
- Increased customer satisfaction by providing knowledgeable product recommendations and friendly service.
- Maintained a clean and inviting store environment, promoting a positive shopping experience for all customers.
- Assisted in inventory management and restocking, ensuring products were readily available for purchase.
- Handled customer inquiries and resolved issues promptly, demonstrating excellent problem-solving skills.
- Processed transactions quickly and accurately, ensuring a seamless checkout experience for customers.
Front End Cashier
Dicks Sporting Goods
09.2020 - 01.2021
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
- Processed returns and exchanges efficiently, adhering to store policies while prioritizing customer satisfaction.
- Operated multiple types of payment terminals confidently, enabling diverse payment options for patrons.
- Utilized strong communication skills to relay pertinent information between customers and other staff members effectively.
Education
Bachelor of Science - Marketing
California State University - Dominguez Hills
Carson, CA01.2025
Skills
- Guest Relations
- Issue Resolution
- Customer Service
- Guest Needs Analysis
- Speech Recognition
- Time Management
- Hospitality Service Expertise
- Event Setup
- Fluent in Farsi
- Silverware Polishing
- Quality Assurance
- Team Collaboration
- Quality Control
Languages
Persian
Native or Bilingual
Timeline
Banquet Server
Cheesecake Factory Inc
12.2021 - Current
Front End Associate
Bath & Body Works
01.2021 - 10.2021
Front End Cashier
Dicks Sporting Goods
09.2020 - 01.2021
Server
Nenos Nooroz
05.2016 - 01.2022
Bachelor of Science - Marketing
California State University - Dominguez Hills
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