Liz Caballero
Pembroke Pines,FL
Summary
Professional with many years of experience in customer support and problem solving; specialist in building rapport with customers and upselling products and services. Honest, hardworking demeanor paired with always-accurate money-counting. Focused on maintaining high levels of accuracy and productivity as well as achieving company goals.
Overview
20
20
years of professional experience
Work History
Manager of Business Development and Sales
Rico Pan Bakery & Restaurant
Hialeah, FL
09.2012 - Current
- Developed and implemented effective strategies to expand customer base and increase sales.
- Created and maintained relationships with key clients, partners, vendors, and industry professionals.
- Counted and balanced cash drawer at the beginning and end of shift.
- Processed customer payments by cash or credit card accurately and efficiently.
Accounting Associate
Ceramica De Espana Usa
Doral, FL
07.2009 - 07.2011
- Managed the day-to-day operations of the store, including customer service and inventory.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
University Teacher
Universidad de Santander
Cucuta, Colombia
01.2005 - 12.2008
- Developed and taught courses in both undergraduate and graduate levels, including lectures, seminars, labs and tutorials.
- Organized and conducted exams, graded assignments and provided feedback to students.
- Reviewed textbooks, journal articles and other educational materials for incorporation into course content.
Occupational Therapist
HENCA Ingenieria
Cucuta , Colombia
12.2004 - 12.2008
- Performed evaluations of patients to assess their physical, cognitive, emotional, and psychosocial functioning.
- Conducted educational seminars related to occupational therapy topics such as ergonomics and injury prevention.
- Advised employers on job accommodations that would enable individuals with disabilities to perform their duties safely.
- Supported family members by providing education about the condition of the patient and available resources.
Education
Master of Occupational Therapy - Occupational Therapy
Universidad De Santander
Colombia12-2004
Skills
- Customer Relationship Building
- Excellent communication skills
- Strong Work Ethic
- MS Office proficient
- Spanish speaking
- Cash handling and management
Timeline
Manager of Business Development and Sales
Rico Pan Bakery & Restaurant
09.2012 - Current
Accounting Associate
Ceramica De Espana Usa
07.2009 - 07.2011
University Teacher
Universidad de Santander
01.2005 - 12.2008
Occupational Therapist
HENCA Ingenieria
12.2004 - 12.2008
Master of Occupational Therapy - Occupational Therapy
Universidad De Santander
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