Liz Fernandes
South San Francisco,CA
Summary
Dynamic Millwork Sales Specialist with almost 20 years of industry experience. Expertise in custom millwork products and customer relationship management. Achieved significant sales revenue growth and enhanced customer satisfaction. Proven ability to multitask and maintain professionalism under pressure.
Overview
28
28
years of professional experience
1989
1989
years of post-secondary education
Work History
Millwork Sales Specialist
Home Depot Pro
Daly City, California
12.2005 - Current
Cultivated positive energy and creativity to enhance business environment.
Built strong, long-term relationships with teammates and customers.
Leveraged extensive knowledge in design and customer service excellence.
Ranked consistently among top sales associates over several years.
- Assisted customers in selecting millwork products tailored to project needs.
- Provided detailed product knowledge to facilitate informed customer decisions.
- Collaborated with contractors for accurate order specifications and timely deliveries.
- Trained new team members on product features and effective sales techniques.
Innkeeper
Harbor House
Princeton, California
02.1998 - 12.2005
- Managed daily operations of guest services and front desk activities.
- Coordinated guest reservations and provided personalized customer service.
- Oversaw housekeeping staff to ensure cleanliness and maintenance standards.
Education
Capuchino High School
Millbrae, CA01-1988
Skills
- Millwork design expertise
- Creative problem-solving
- Client consultation
- Customer satisfaction
- Order coordination
- Proposal preparation
- Custom design solutions
- Transaction management
- Effective communication
- Attention to detail
- Team collaboration
Accomplishments
Recognized for service excellence through top-tier awards, performance badges, and direct commendations to corporate leadership and management from customers expressing appreciation for my exceptional service.
Affiliations
Volunteer in children’s ministry, caring for infants and toddlers while helping foster an environment centered on joy, kindness, and encouragement.
Passionate about caring for my dogs and spending time outdoors in nature.
Recently developed a strong interest in birdwatching and wildlife observation.
Lifelong photography enthusiast with a love for capturing meaningful moments and natural beauty.
Take great pride in watching my children grow and thrive in their adult lives.
Passionate about caring for my dogs and spending time outdoors in nature.
Recently developed a strong interest in birdwatching and wildlife observation.
Lifelong photography enthusiast with a love for capturing meaningful moments and natural beauty.
Take great pride in watching my children grow and thrive in their adult lives.
References
References available upon request.
Timeline
Millwork Sales Specialist
Home Depot Pro
12.2005 - Current
Innkeeper
Harbor House
02.1998 - 12.2005
Capuchino High School