Liz Malpica
Lynnwood
Summary
Dynamic legal assistant with proven expertise at Lehembecker Law, excelling in case management and client communication. Demonstrated strong analytical skills and time management, enhancing operational efficiency. Proficient in legal software and database management, fostering cross-team collaboration to support client needs and drive successful outcomes.
Overview
8
8
years of professional experience
Work History
Workers Compensation Legal Assistant
Lehembecker Law
Bellevue
08.2024 - Current
- Acting as the primary point of contact for clients, answering questions, and providing updates on cases
- Coordinating meetings and managing the attorney’s calendar
- Document and record all case activity and communications using trail works database
- Handle Initial client contact and intakes
- Scheduling calendar appointments, meetings, and deadlines on Outlook Calendar and Trail works
Pain Management & Brain Injury Program Coordinator
Northwest Return to Work
Lynnwood
01.2023 - 08.2024
- Collaborated with the Pain Management team to support patient needs and manage program operations.
- Coordinated client intake, authorizations, and weekly SIMP Care Conference meetings.
- Managed confidential patient information and maintained software applications.
- Developed and implemented process improvement tools, enhancing operational efficiency.
- Facilitated internal and external communications and promoted a high-performing team culture.
Billing Authorizations
Northwest Return to Work
Lynnwood
05.2022 - 12.2022
- Communicated effectively with billing and scheduling departments to manage authorizations.
- Coordinated complex travel arrangements for patients receiving multiple program services.
Specialty Services Administrative Assistant
Northwest Return to Work
Lynnwood
09.2019 - 05.2022
- Handled telephone calls, messages, and data entry using Microsoft Suite, Excel, Raintree, SharePoint, and Adobe.
- Scheduled appointments across multiple departments and maintained complex calendars.
- Managed patient authorizations and ensured accurate records maintenance.
Office Assistant
L&B Enterprises LLC
Quincy
06.2019 - 09.2019
- Provided administrative support and managed payroll for employees.
- Ordered office supplies and maintained confidential employee files.
Clerk Assistant
National Frozen Foods Corporation
Quincy
05.2017 - 09.2018
- Assisted with office management tasks including correspondence, scheduling, and file management.
- Provided administrative support to management and supervisors.
Education
Bachelor of Science - Information Technology & Administration Management
Central Washington University
06.2019
Associate of Arts and Science Degree -
Wenatchee Valley College
06.2016
Skills
- Problem solving
- Confidentiality management
- Time management
- Strong analytical and problem-solving skills
- Database management
- Cross-team collaboration
- Team building
- Excellent communication
- Analytical skills
- Self motivation
References
Available upon request.
Languages
Spanish
Native/ Bilingual
Accomplishments
NWRTW Gears Award
Female Mechista Award
References
References available upon request.
Timeline
Workers Compensation Legal Assistant
Lehembecker Law
08.2024 - Current
Pain Management & Brain Injury Program Coordinator
Northwest Return to Work
01.2023 - 08.2024
Billing Authorizations
Northwest Return to Work
05.2022 - 12.2022
Specialty Services Administrative Assistant
Northwest Return to Work
09.2019 - 05.2022
Office Assistant
L&B Enterprises LLC
06.2019 - 09.2019
Clerk Assistant
National Frozen Foods Corporation
05.2017 - 09.2018
Bachelor of Science - Information Technology & Administration Management
Central Washington University
Associate of Arts and Science Degree -
Wenatchee Valley College
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