Liz-marie Lopez
Chicago ,IL
Summary
Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction at North American Concessions by ensuring timely and accurate food delivery. A quick learner with a strong work ethic, I adeptly balanced teamwork and time management, receiving commendation for my dedication to service excellence and adherence to food safety standards.
Overview
3
3
years of professional experience
Work History
Food Runner
North American Concessions
06.2022 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Maintained cleanliness and organization in dining area, contributing to inviting environment.
Education
Diploma -
John F Kennedy High School
Chicago, IL05.2022
Skills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Customer service
- Strong teamwork
Timeline
Food Runner
North American Concessions
06.2022 - Current
Diploma -
John F Kennedy High School
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