LIZ NIXON
Charleston
Summary
Achieved elevated brand visibility through the cultivation of strong vendor partnerships and effective team training in sales-driven customer experiences. Drove increased revenue through strategic merchandising and event management initiatives.
Provided exemplary customer service in fast-paced hospitality environments, contributing to overall customer satisfaction and loyalty. Excelled in adapting to changing team dynamics and operational needs.
Optimized task management processes, successfully addressing customer inquiries and maintaining workspace organization to enhance overall operational efficiency.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Server/Bartender
Cru Catering
Charleston
01.2024 - Current
- Delivered exceptional customer service in high-pressure dining environments.
- Managed multiple tables to ensure timely and accurate order processing.
- Trained new staff on menu offerings and serving protocols.
- Collaborated with kitchen team to streamline food preparation and delivery.
- Resolved customer inquiries and complaints promptly to maintain satisfaction levels.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Managed opening and closing responsibilities, facilitating seamless transitions in dining service operations.
- Coordinated with catering team to create tailored beverage menus for events, enhancing overall guest engagement.
Creative Production Manager
Juliska
North Charleston
10.2021 - 12.2024
- Partnered with creative services liaison and product development managers to enhance project outcomes.
- Led team initiatives to establish and execute continuous improvement objectives.
- Oversaw photography shoots, applying strong planning and production management capabilities.
- Drove efforts to enhance visual presentations in Atlanta showroom and at trade fairs as necessary.
- Coordinated management of samples, props, and furniture efficiently.
- Collaborated with product management and design director to streamline sourcing and address design development requirements.
Assistant Store Manager
Palmetto Moon
North Charleston
01.2017 - 10.2021
- Leading a strong Team of individuals who inspire to grow our Mission. Hiring Manager. Implementing a Customer Service driven Team, who is comfortable with creating and building customer relationships. Executing vendor and product knowledge training to associates and customers. Maintaining a positive and energetic work environment.
Inside Sales Representative
LYSUP Organics
Charleston
01.2013 - 01.2018
- Representing five organic and biodynamic lines in South and North Carolina. Educate the philosophy behind biodynamic and its importance on the environment. Sell and stand behind only the best products to health food stores and boutiques.
Event Coordinator and Brand Assistant
Dr. Hauschka
Charleston
01.2013 - 01.2018
- Responsible for managing accounts. Visit accounts regularly and build strong relationships with team members and customers. Support and assist stores with education, sales, events, and merchandising. Create and schedule events.
Lead Body Care Buyer
Whole Foods
Greensboro
01.2010 - 01.2014
- Responsible for ensuring excellent customer service and cost effective buying, meeting margins, and exceeding sales targets. Source local vendors for new product, which meet the quality standards of Whole Foods Market. In charge of managing and marketing 23 vendors. This includes designing floor plans, organizing and building sets to merchandise product. Schedule demonstrations and advertising with marketing, to support vendors. Work with local charities and donate product on a monthly basis.
First Assistant Photographer and Wedding Planner
Katie Klein
Greensboro
01.2001 - 01.2013
- Photography Portraiture and Wedding Photography
- Special Event Coordinator and Wedding Planner. Proficient in digital editing and color correcting software.
Lead Apparel Buyer
Whole Foods
Nashville
01.2008 - 01.2010
- Research and contact local vendors and artists whose product are created from organic and/or recycled materials. As a Project manager, I worked with local colleges to raise money for charity. Held events and fashions shows for local artists.
Education
BFA - Art History
University of Tennessee
KnoxvilleSkills
- Directed integration of Microsoft Office Suite, Adobe Creative Suite, and Final Cut for cross-platform content creation
- Led event planning initiatives that significantly enhanced attendee experience
- Managed merchandising strategies to optimize store layout and enhance product visibility
- Drove social media content strategy resulting in increased brand interaction
- Supervised photography and video projects to guarantee quality and consistency
- Directed video production workflows utilizing advanced editing software
- Guided design processes with Adobe InDesign to create compelling layouts
- Oversaw web design projects to ensure optimal user experiences
- Led retail sales teams to consistently exceed revenue targets
- Developed customer service protocols that enhanced client interactions
- Crafted impactful public relations campaigns to improve brand perception
- Executed comprehensive branding initiatives to strengthen market presence
- Designed innovative marketing campaigns targeting diverse demographics
- Managed client accounts to ensure consistent and high-quality service delivery
- Directed store management practices that improved operational efficiency
- Strategized and led sales efforts to surpass established objectives
- Facilitated effective interdepartmental communication to promote collaboration
- Coordinated product demonstrations that effectively showcased key features and benefits
Certification
- CPR Certification
- First Aid Certification
- Driver's License
Timeline
Server/Bartender
Cru Catering
01.2024 - Current
Creative Production Manager
Juliska
10.2021 - 12.2024
Assistant Store Manager
Palmetto Moon
01.2017 - 10.2021
Inside Sales Representative
LYSUP Organics
01.2013 - 01.2018
Event Coordinator and Brand Assistant
Dr. Hauschka
01.2013 - 01.2018
Lead Body Care Buyer
Whole Foods
01.2010 - 01.2014
Lead Apparel Buyer
Whole Foods
01.2008 - 01.2010
First Assistant Photographer and Wedding Planner
Katie Klein
01.2001 - 01.2013
BFA - Art History
University of Tennessee