Liz Roberts
Durant,OK
Summary
Competent Senior Convention Services Manager with proven ability to develop creative, effective and successful event strategies. Possesses excellent communication and interpersonal skills to establish and maintain positive working relationships. Adept at managing all aspects of event planning including logistics, venue selection and catering.
Overview
12
12
years of professional experience
Work History
Senior Convention Services Manager
Choctaw Casino & Resort - Durant
05.2022 - Current
- Developed creative themes for events and created related activities to engage attendees.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
- Created detailed timelines and budgets for events to meet all deadlines.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Senior Executive Casino Host
Choctaw Casino & Resort - Durant
09.2020 - 05.2022
- Developed one-on-one relationships with premium players and provided exceptional guest service to cultivate and maintain VIP relationships.
- Maintained detailed familiarity with high-value players and guests of casino and researched and identified most valuable players and guests in distinctive time frames.
- Planned and executed VIP events, tournaments and other special functions.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
Licensed Real Estate Agent
Bois D'Arc Realty, Inc.
07.2017 - 09.2020
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Compared recently sold area properties to determine competitive market prices.
AML Compliance Analyst
Carlisle & Gallagher
06.2016 - 08.2017
- Documented research findings to support risk-based decision-making and resolution to escalated fraud incidents.
- Identified threats, vulnerabilities and suspicious behavior patterns to recommend mitigation measures.
- Read fraud and security risk management-related articles and white papers and took part in webinars to keep abreast of changes in fraud and security landscape.
- Prepared reports, metrics and research to support fraud initiatives and projects.
Military Intelligence Analyst
US Army
01.2012 - 06.2016
- Assisted in creating high-level intelligence briefs for senior-level personnel.
- Analyzed open-source intelligence data to identify potential threats and vulnerabilities.
- Produced multi-source intelligence reports and products for different agency customers.
- Coordinated with other intelligence agencies to share information and resources.
Skills
- Budget Planning and Administration
- Conference and Convention Planning
- Partnership Development
- Contract Execution
- Crisis Management
- Operations Oversight
- Clear Communication
- Team Leadership and Motivation
Timeline
Senior Convention Services Manager
Choctaw Casino & Resort - Durant
05.2022 - Current
Senior Executive Casino Host
Choctaw Casino & Resort - Durant
09.2020 - 05.2022
Licensed Real Estate Agent
Bois D'Arc Realty, Inc.
07.2017 - 09.2020
AML Compliance Analyst
Carlisle & Gallagher
06.2016 - 08.2017
Military Intelligence Analyst
US Army
01.2012 - 06.2016
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