Lizbeth Sanchez
Summary
Attentive Grocery Team Member provides friendly and efficient customer service, demonstrating sincerity and respect during all interactions. Exhibits teamwork to provide pleasant working and shopping environment. Demonstrates excellent communication and relationship-building skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Grocery Associate
Amazon
02.2022 - Current
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Selected products and items from shelves and pallets for customer orders.
- Labeled boxes and placed in outbound collection areas.
- Cleaned and organized aisles, work stations and floors to promote operational productivity.
- Educated customers on special pricing opportunities and company offerings.
- Addressed inquiries, resolved customer issues and managed customer relations.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Consulted with customers regarding needs and addressed concerns.
- Trained new hires on products and services, best practices and protocols to reduce process gaps.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards or quality levels.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Satisfied customers with quick, accurate service under tight deadlines.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Dental Assistant
Elite Dental Specialists
02.2021 - 11.2021
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Laid out dental instruments and equipment before procedures.
- Educated patients on treatment procedures and post-procedure home care.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
- Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
- Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.
- Protected patients by sterilizing instruments and equipment between every consultation.
- Scheduled cleanings and dental appointments for patients using appointment software.
- Supported dentist chairside with root canal and extraction procedures.
Certified Nursing Assistant
Pearl Of Orchard Valley
Aurora, IL
03.2019 - 08.2020
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Used mobility devices to transport patients.
- Documented activities and recorded information in EMR system.
- Administered medications to patients and performed follow-ups regarding prescriptions and supplements.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals when necessary.
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
- Took patients' blood pressure, temperature and pulse and documented height and weight.
- Engaged with patient family and friends to provide courteous visit experience.
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
- Delivered high level of care to every patient.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Comforted patients and provided each with reassurance and encouragement.
- Followed safe lifting techniques and individual resident lifting instructions.
- Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Assisted with adequate nutrition and fluid intake.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Assisted patients during ambulation and moved from one place to another by pushing wheelchairs.
- Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
- Provided support with bathing, toileting, grooming and washing.
- Assisted patients gently and respectfully with daily living activities and documented care per unit protocols.
- Managed supplies and restocked inventory to promote optimal availability for patient care.
- Assisted over 20 residents daily with daily needs, personal hygiene, dressing and facility transfers.
- Protected and promoted patient rights and assisted individuals to achieve maximum independence.
- Maintained clean and neat environment in patient care area, checked and restocked supplies and handled linen management and trash removal.
- Watched over patients to identify potential symptoms of medical conditions.
- Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
- Monitored and observed patients' to accurately records changes in condition and reaction to medications and treatment.
- Assisted physicians with examinations and patient scans during diagnostic processes.
- Maintained sanitary conditions by providing immediate wound care and dressing changes.
- Monitored fluid intake and output levels to evaluate electrolyte imbalances.
- Performed passive range of motion, simple dressing changes, skincare and glucose testing.
- Observed patient conditions compassionately, listened attentively and reported abnormal changes to supervisor verbally and in writing while also following up with patient.
- Prevented drug interactions and contributed to correct diagnosis by recording patient health information, monitoring vitals and updating patient files.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Organized games and other activities to engage clients and offer mental stimulation.
- Monitored medications and reviewed lab results.
- Used sterile techniques to prepare patients for procedures.
- Used clinical skills to conduct lab draws, assess vital signs, complete glucose evaluations and treat pre-and post-operation patients.
- Performed inventory by monitoring expiration of medical supplies and medications.
- Answered patient and family questions to educate on optimal treatment procedures.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Nanny
Private Client
05.2016 - 08.2018
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
- Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
- Posted parents' contact information and first responder phone numbers in case of emergency situations.
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
- Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
- Regulated children's schedules to balance rest, learning and play.
- Physically and verbally interacted with children to promote mental and emotional development.
- Followed routines to foster stability and structure in children's lives while parents were away.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Washed and put away dishes and wiped down counters after meals and snacks.
- Encouraged safe, positive behavior by redirecting children to take positive action.
- Participated in hands-on learning activities with children incorporating art.
- Engaged children with games and puzzles to promote mental development and enjoyment.
- Assisted children with completing homework and special assignments to improve academic performance.
- Minimized TV and mobile device time by engaging children with games and physical books.
- Observed children during snack time to prevent choking.
- Administered medication and minor first aid to sick and injured children.
- Cooked nutritious meals to promote healthy diet and nutrition.
- Helped children cross streets and avoid unsafe objects to promote safety.
- Provided safe transportation to and from activities and events.
- Planned recreational activities to enhance physical development and explore stimulating exercises.
- Helped children discover enrichment activities to inspire imagination and creativity.
Education
Associate of Applied Science - Nursing
Waubonsee Community College
Sugar Grove, IL05.2026
Associate of Arts - Nursing
Waubonsee Community College
Sugar Grove, IL05.2024
High School Diploma -
West Aurora High School
Aurora, IL05.2019
Skills
- Teamwork and Collaboration
- Cleaning and Sanitizing
- Flexible Schedule
- Customer Service
- Computer Proficiency and Microsoft Office
- Strong Communication and Interpersonal Skills
- Exceeding Customer Expectations
- Energy and Physical Stamina
- Customer Support
- Translation and Interpretation Services
- Verbal and Written Communication
- Understanding Customer Needs
- Upbeat and Positive Personality
- Building Customer Trust and Loyalty
- Creative Problem Solving
- Multitasking and Prioritization
- Calm and Professional Under Pressure
- Problem Resolution
- Quality Assurance
- Bilingual Spanish and English
- Attention to detail
- Computer Skills
- Work Prioritization
- Document and Records Management
- Patient and Empathetic
- Reliability
- Direct Patient Care
- Medical Terminology Knowledge
Languages
English
Native or Bilingual
Spanish
Professional Working
Certification
- CNA - Certified Nurse Assistant
- CPCT/A - Patient Care Technician/Assistant
Timeline
Grocery Associate
Amazon
02.2022 - Current
Dental Assistant
Elite Dental Specialists
02.2021 - 11.2021
Certified Nursing Assistant
Pearl Of Orchard Valley
03.2019 - 08.2020
Nanny
Private Client
05.2016 - 08.2018
Associate of Applied Science - Nursing
Waubonsee Community College
Associate of Arts - Nursing
Waubonsee Community College
High School Diploma -
West Aurora High School