Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Area Manager
Amazon
11.2023 - Current
Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Transformed underperforming teams into productive, profitable teams.
Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
Learned and adapted quickly to new technology and software applications.
Process Assistant
Amazon
04.2021 - 11.2023
Support and work in the department as required
Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
Daily review of DA performance to identify potential ride along candidates
Coach associates to work safely at all times and participate in safety initiatives.
Assisted coworkers and staff members with special tasks on daily basis.
Yard Marshall
Amazon
11.2020 - 04.2021
Assist in the day-to-day operation of the Warehouse ensuring all aspects of the yard operation are conducted safely and in a timely manner
Work as part of the larger warehouse team to provide faultless customer service, excellent general housekeeping and a collaborative team environment
Control of all vehicle movements within the yard environment.
Ambassador
Amazon
07.2019 - 11.2020
Ambassador since November 2019: train the new and current hires in the areas where they need training
Help the associates whenever they have a question about the task they are performing.
Sales Lead
Calvin Klein
07.2018 - 08.2020
Resolved customer complaints and made sure customers received needed services from the company
Assisted in training of new sales consultants, including methods for building and managing sales pipeline
Evaluated efforts by sales teams and assisted in improving sales by implementing new planning strategies
Delegated work and assignments, giving clear direction and verifying execution
Determined team targets and implemented plans to achieve goals at individual and group level
Satisfied customers every day with fast, friendly, and knowledgeable support.
Education
Associates Degree -
Valencia College
Orlando, FL
12.2022
High School Diploma -
Olympia High School
Orlando, FL
05.2019
Skills
Fluent in three languages: Spanish, English and Portuguese