LIZ TAUKOLO
Portland
Summary
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
8
8
years of professional experience
Work History
Lead Supervisor
Coach
04.2025 - Current
- Led daily operations to ensure optimal team performance and customer satisfaction.
- Trained and mentored staff on sales techniques and product knowledge.
- Managed inventory levels, ensuring product availability and organization.
- Resolved customer inquiries and issues promptly, enhancing overall experience.
Barista
Dutch Bros.
05.2024 - 02.2025
- Maintained high standards of cleanliness in the café area and equipment used for coffee preparation.
- Operated espresso machines and grinders, ensuring optimal performance and cleanliness.
- Prepared high-quality coffee beverages according to standard recipes and customer preferences.
Consumer Engagement Leader
Carhartt
10.2021 - 04.2024
- Managed store closing and opening procedures to ensure safety and security.
- Complied with company standards and policies, setting example for team members.
- Developed visual merchandising strategies to optimize product displays and increase sales.
- Resolved customer inquiries promptly through active listening techniques.
Receptionist
Strada Financial Group
11.2018 - 06.2021
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.
- Maintained confidentiality of sensitive information obtained through job duties.
- Managed daily calendar appointments for staff members.
Sales Associate
Kohl's
08.2020 - 03.2021
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Promoted benefits of store credit cards and customer loyalty programs.
Education
High School Diploma -
Reynolds High School
Troutdale06.2018
Skills
- POS Transactions
- Employee development
- Customer Experience
- Team management
- Verbal and written communication
- Leadership
Timeline
Lead Supervisor
Coach
04.2025 - Current
Barista
Dutch Bros.
05.2024 - 02.2025
Consumer Engagement Leader
Carhartt
10.2021 - 04.2024
Sales Associate
Kohl's
08.2020 - 03.2021
Receptionist
Strada Financial Group
11.2018 - 06.2021
High School Diploma -
Reynolds High School