Elizabeth Wall
Parker John's BBQ & Pizza
STEVENSPOINT,WI
10
years of professional experience
Accomplished professional skilled in relationship building and team development. Demonstrated success in managing operations, resolving customer complaints, and maintaining compliance with safety standards to create a positive work environment.
Work History
Manager
8 Months- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained staff on food safety standards and operational procedures to maintain compliance.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Coordinated team schedules to align staffing with peak business hours for improved efficiency.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Manager/Bartender Shift Manager
1 Year 1 Month- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Developed and implemented staff training programs to enhance team performance and reduce turnover.
- Managed inventory levels, optimizing supply chain processes to minimize waste and control costs.
- Coordinated special events, enhancing guest experiences through strategic planning and execution.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Collaborated with upper management on strategic initiatives to improve overall restaurant performance and profitability.
Assistant Manager
2 Years 3 Months- Supervised daily operations to ensure seamless service delivery and customer satisfaction.
- Trained and mentored team members to enhance performance and operational efficiency.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Coordinated scheduling and staffing to maintain adequate coverage during peak hours.
- Ensured compliance with health and safety regulations in food handling procedures.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
High School Diploma
Skills
Customer service
Team leadership
Time management
Decision-making
Verbal and written communication
Complex Problem-solving
Staff management
Task delegation
Goal setting
Documentation and reporting
Relationship building
Timeline
Manager
Parker John's BBQ & Pizza
10.2025 - 06.2026Read More
Manager/Bartender Shift Manager
Grazies Italian Grill
05.2024 - 06.2025Read More
Assistant Manager
Dominos Pizza Inc.
09.2016 - 12.2018Read More
SPASH
High School Diploma
Read More