Liza Dela Cruz

* Provided high-quality dining service to guests in a luxury resort environment.

* Accurately processed guest payments using point-of-sale (POS) systems.

* Worked collaboratively with kitchen and hospitality staff to ensure efficient service.

* Maintained a clean, organized dining area while delivering exceptional guest satisfaction.

Address: 1227 Pale San Vitores Rd Tumon, Guam 96913

Phone #: (671) 648-8000

• Delivered exceptional customer service in a fast-paced hospitality environment.
• * Prepared and served alcoholic and non-alcoholic beverages while maintaining quality and consistency.
• * Processed cash and credit card transactions accurately and balanced cash drawer at the end of each shift.
• * Took food and beverage orders, resolved customer concerns professionally, and ensured a positive guest experience.
• * Maintained cleanliness, stocked supplies, and complied with food safety and alcohol service regulations.

Address: 1371 Pale San Vitores Rd. Tamuning, Guam 96913

Phone #: (671) 777-8885

* Performed welding and fabrication according to production specifications and quality standards.

* Inspected completed work for accuracy and structural integrity.

* Operated welding equipment safely while following OSHA and company safety procedures.

* Collaborated with production teams to meet daily manufacturing goals and deadlines.

Address: 1111 N St. Rt. 235 Saint, Paris, OH 43072

Phone #: (937) 663-5941

* Prepared, packaged, and shipped customer orders accurately and efficiently.

* Verified inventory and shipping documentation to ensure order accuracy.

* Operated warehouse equipment while maintaining a safe and organized work environment.

* Assisted with inventory control, receiving, and logistics operations.

Address: 801 Lewis B Moore Urbana, OH 43078

Phone #: (937) 399-0500

* Operated production machinery to manufacture quality products according to specifications.

* Conducted quality inspections and documented production results.

* Identified defects and implemented corrective actions to maintain quality standards.

* Maintained production efficiency while adhering to workplace safety guidelines.

* Delivered outstanding customer service in a high-volume resort restaurant.

* Processed guest transactions accurately using POS systems.

* Assisted guests with menu selections and ensured timely food and beverage service.

* Worked as part of a team to maintain excellent service standards and guest satisfaction.

* Operated and monitored manufacturing equipment to meet daily production targets.

* Performed routine equipment inspections and minor troubleshooting.

* Maintained product quality while following company procedures and safety standards.

* Supported continuous improvement initiatives to increase production efficiency.

* Processed customer deposits, withdrawals, payments, and financial transactions accurately.

* Balanced cash drawer daily while maintaining strict compliance with banking procedures.

* Provided professional customer service and resolved account inquiries.

* Promoted bank products and services while building positive customer relationships.