LIZA GODINE
Pflugerville,TX
Summary
Dynamic Operations Manager with a proven track record at DT OUTSOURCE, excelling in team leadership and problem-solving. Enhanced operational efficiency and accountability through strategic planning and targeted performance reviews. Successfully implemented budget management practices, driving fiscal responsibility while achieving significant improvements in employee engagement and customer satisfaction.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Operations Manager
DT OUTSOURCE
02.2020 - 04.2025
- Supervised operations staff to ensure compliance with company policies and procedures.
- Empowered employees to assume ownership, resulting in heightened accountability and enhanced performance.
- Conducted regular performance reviews to identify improvement areas and develop targeted action plans.
- Oversaw multiple locations to maintain profitability and operational efficiency.
Director of Admissions
Vantage College
02.2009 - 01.2017
- Conducted regular evaluation of admission policies and procedures, making necessary adjustments to maintain alignment with institutional objectives.
- Served as primary contact for coordination of application screening and tracking, visit and interview arrangement and marketing communications.
- Increased enrollment rates by developing and implementing strategic recruitment initiatives.
- Streamlined the admissions process for efficiency, resulting in faster response times for prospective students.
- Oversaw budget management for the admissions department, utilizing resources effectively while maintaining fiscal responsibility.
Corporate Vice President
Timberline One
01.1999 - 08.2015
- Implemented data-driven decision-making processes to optimize resource allocation and maximize results.
- Enhanced customer satisfaction by addressing concerns proactively and implementing effective solutions.
- Championed corporate culture initiatives to increase employee engagement, retention, and overall job satisfaction.
- Directed risk-management strategies that protected company assets from potential liabilities.
- Streamlined operations for improved efficiency by reorganizing departmental structures.
- Spearheaded innovation efforts, identifying areas for growth within existing markets or potential new ones.
Education
Bachelor of Science - Computer Science
RETS Tech
Dayton, OHSkills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Planning and implementation
- Project management
- Goal setting
- Budgeting and forecasting
- Procedure development
Accomplishments
- Increased company savings by 90% through corporate consensus-building and cross-functional geographical team coordination and development.
- Promoted to Office MGR after 6 months with the company.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Licensed Tax Agent - PTIN: P02182758
- Notary: ID 132614875
PTIN: P02182758
Prepared personal and business taxes
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Operations Manager
DT OUTSOURCE
02.2020 - 04.2025
Director of Admissions
Vantage College
02.2009 - 01.2017
Corporate Vice President
Timberline One
01.1999 - 08.2015
Bachelor of Science - Computer Science
RETS Tech
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