Summary
Overview
Work History
Education
Skills
Timeline
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Liza Sahakyan

Sun Valley,USA

Summary

Dynamic insurance professional with a proven track record at Farmers Insurance Agency, excelling in relationship building and operations management. Expert in tailoring personalized insurance solutions, enhancing client satisfaction. Bilingual in Armenian, English, and Russian, with strong computer skills and a commitment to compliance and industry knowledge.

Overview

1
1
year of professional experience

Work History

Insurance Producer

Farmers Insurance Agency
Burbank, CA
06.2025 - 08.2025
  • Conducted thorough needs assessments for prospective clients, identifying gaps in their current coverage plans.
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Adhered to all regulations for insurance sales.
  • Maintained up-to-date knowledge of industry trends and regulations, ensuring compliance in all transactions.
  • Provided detailed information about company insurance products.

Customer Service Representative

State Farm
Glendale, CA
06.2024 - 05.2025
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Trained new Customer Service Representatives on company policies, procedures, and best practices.
  • Investigated and resolved customer inquiries and complaints quickly.

Education

Bachelor of Science - Linguistics

Yerevan State Linguistic University After Valeri usov

High School Diploma -

School Number 5

Master of Science - Journalism And Mass Communication

Brusov State University

No Degree - English Language

King Street College London

Skills

  • Operations management
  • Relationship building
  • Patient scheduling
  • Appointment management
  • Phone and email etiquette
  • Excellent Communication Skills
  • Computer skills
  • Multitasking and organization

Timeline

Insurance Producer

Farmers Insurance Agency
06.2025 - 08.2025

Customer Service Representative

State Farm
06.2024 - 05.2025

Bachelor of Science - Linguistics

Yerevan State Linguistic University After Valeri usov

High School Diploma -

School Number 5

Master of Science - Journalism And Mass Communication

Brusov State University

No Degree - English Language

King Street College London
Liza Sahakyan