LIZABETH ZAPATA
CENTER HILL,FL
Summary
I am a college student who has worked in two different fields and dominated both. I am a fast learner and can handle any curve ball thrown my way. I have been taught to overcome and eliminate different types of adversities with the help of a team or by myself. I always turn everything into a learning opportunity and gets ready for anything the day has to offer. I am highly motivated and dedicated as a full-time college student balancing academic pursuits and a full-time job. I tend to demonstrate excellent time management, multitasking, and problem-solving skills while consistently maintaining high standards of performance both in the classroom and the workplace.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Mid Florida Physicians Group
06.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
Administrative Assistant
Cheyenne Radiology and Women's Imaging
08.2023 - 06.2024
- As an administrative assistant, it taught me the key values of speaking with patients and learning how to work a system foreign to my knowledge
- It also taught me the aspects of insurance and how to navigate them
Cashier
Publix Supermarkets
01.2021 - 05.2022
- Responsible Cashier, was proficient in handling money, restocking merchandise, and helping customers locate products
Education
Associate of Arts - Criminal Justice
Laramie Community College
Cheyenne, WY08-2025
Skills
- Communicating
- Customer service
- Computer skills
- Time Management
- Detail Orientated
- Patient Relations
- Honest
- Ethical
- Patient registration
- HIPAA compliance
- Payment collection
- Paperwork coordination
- Mail management
- Telephone etiquette
- Front desk operations
Timeline
Front Desk Receptionist
Mid Florida Physicians Group
06.2024 - Current
Administrative Assistant
Cheyenne Radiology and Women's Imaging
08.2023 - 06.2024
Cashier
Publix Supermarkets
01.2021 - 05.2022
Associate of Arts - Criminal Justice
Laramie Community College
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