LIZAIDA ARAUJO
Orlando,FL
Summary
Driven and accomplished professional with a proven track record at DJA AUTO CENTER, adept in negotiation and customer service. Excelled in relationship building, leading to increased referrals and repeat business. Skilled in team leadership and cashier training, enhancing team performance and customer satisfaction. Demonstrates strong sales and marketing acumen, significantly boosting client engagement.
Overview
3
3
year of professional experience
Work History
Cashier Team Lead
Lime Fresh Mexican Grill
09.2023 - 12.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchase and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Car Salesperson
DJA AUTO CENTER
01.2024 - Current
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Collaborated with finance team to secure optimal financing options for customers, ensuring seamless purchasing process.
Education
High School Diploma -
HARMONY HIGH SCHOOL
St. Cloud, FL05.2023
Skills
- Strong negotiation
- Goal-Oriented
- Cold-calling
- Customer Service
- Relationship Building
- Follow-up skills
- Friendly and Enthusiastic
- Sales and Marketing
- Team Collaboration
- Team Leadership
- Store Opening and Closing
- Cashier training
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Elementary
Timeline
Car Salesperson
DJA AUTO CENTER
01.2024 - Current
Cashier Team Lead
Lime Fresh Mexican Grill
09.2023 - 12.2024
High School Diploma -
HARMONY HIGH SCHOOL
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