Lizaida Fargas
East Orange,NJ
Summary
Proven track record in enhancing patient and customer experiences demonstrated during tenure at Weill Cornell Imaging. Expert in HIPAA compliance and scheduling coordination, with a knack for fostering positive relationships. Achieved significant improvements in operational efficiency through meticulous attention to organizational standards and effective event planning. Balances strong interpersonal skills with rigorous adherence to healthcare regulations.
Overview
8
8
years of professional experience
Work History
Senior Patient Coordinator
Weill Cornell Imaging
05.2023 - Current
- Communicated with in-house and outside physicians.
- Communicated with patients, ensuring that medical information was kept private.
- Paid attention to detail while completing assignments.
- Coordinated patient scheduling, check-in, check-out, and, payments.
- Facilitated positive care experience for patients by establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
Administrative Assistant
Utica University/Young Scholars LPP
05.2021 - 05.2023
- Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
- Maintained inventory of office supplies and placed orders.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Medical Secretary
The Neighborhood Center
08.2020 - 05.2021
- Enhanced office productivity by handling a high volume of callers per day.
- Performed various administrative tasks by filing, copying, and faxing documents.
- Prepared and processed patient referrals and transfer requests.
- Provided referrals to connect clients with other community resources to support mental health and well-being.
Brand Ambassador
Old Navy
06.2016 - 05.2019
- Showed an understanding of customers' styles and preferences when offering product advice.
- Approached strangers and interacted in natural conversation to develop brand loyalty.
- Operated cash register to record transactions accurately and efficiently.
- Created an inviting environment for customers by maintaining store organization and cleanliness.
Education
Master of Healthcare Administration -
Utica University
Utica, NY08.2023
Bachelor of Applied Arts And Science - Multi-/Interdisciplinary Studies
SUNY Stony Brook
Stony Brook, NY05.2020
Associate of Business Administration -
Mohawk Valley Community College
Utica, NY05.2018
Skills
- Scheduling Coordination
- Healthcare regulations
- HIPAA Compliance
- Organizational standards
- Event Planning
Timeline
Senior Patient Coordinator
Weill Cornell Imaging
05.2023 - Current
Administrative Assistant
Utica University/Young Scholars LPP
05.2021 - 05.2023
Medical Secretary
The Neighborhood Center
08.2020 - 05.2021
Brand Ambassador
Old Navy
06.2016 - 05.2019
Master of Healthcare Administration -
Utica University
Bachelor of Applied Arts And Science - Multi-/Interdisciplinary Studies
SUNY Stony Brook
Associate of Business Administration -
Mohawk Valley Community College
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