Summary
Work History
Education
Skills
Customer Service
Administration
Billing and Coding
Timeline
Generic

Liza K Emproso

Lihue,Hawaii

Summary

To obtain a position/externship where I can apply my skills and be of assistance to the healthcare industry as a Healthcare Administration Billing & Coding personal, Receptions, or Unit Clerk within a reputable company.

Work History

Patient Service Representative/Receptionist

Hawaii Pacific Health | Kauai Medical Clinic

Education

Healthcare Administration Billing & Coding

Hawaii Medical College
05-2025

Skills

Dedicated professional with demonstrated strengths in customer service, sales, security operations, healthcare operations as an CNA, HHA, Receptionist & Security Officer

Customer Service

  • Ability to answer multiple phone lines and transfer to appropriate departments.
  • High level of customer service skills to establish and enhance positive relationships with patients, team members, and outside facilities.
  • Ability to greet patients upon arrival and departure.
  • Ability to process payments (cash, credit, and gift card transactions on company POS)

Administration

Administrative

  • Ability to abide to OSHA rules and regulations.
  • Experienced in filing, scanning, and storing records per HIPAA regulations.
  • Ability to work with multiple insurance companies such as Medicare, Medicaid, Ohana Medical Group, and private insurance companies for prior authorizations.
  • Ability to retrieve, prepare, and scan patient records on Electronic Sim Chart.
  • Proficient in Microsoft Word, Power Point, and Excel
  • Knowledge of HIPAA policies and procedures
  • Responsible for keeping patients medical records organized and updated which include medical histories, treatment, examinations, active medications, and procedures.

Billing and Coding

  • Ability to utilize ICD-10, HCPCS, and CPT coding system to translate physician diagnosis for billing purposes.
  • Knowledge of medical terminology to assist with code diagnosis.
  • Experienced in payment posting for patients billing purposes.
  • Knowledgeable in coding patient diagnoses upon admission for insurance and reimbursement purposes.
  • Ability to provide medical records to medical insurance companies for claim and reimbursement purposes.

Timeline

Patient Service Representative/Receptionist

Hawaii Pacific Health | Kauai Medical Clinic

Healthcare Administration Billing & Coding

Hawaii Medical College
Liza K Emproso