Lizbet Tigane
Orlando,FL
Summary
Coordinated billing and coding specialist with detailed understanding of dental terminology and patient procedures. Meticulous record-keeper with 8 years of experience handling sensitive medical information and managing large volumes of personal data, historic health details, imagery and impressions. Patient-oriented insurance mediator, inputting procedure codes with specificity for proper billing designations.
Overview
10
10
years of professional experience
Work History
Billing and Coding Specialist
Super Smiles Pediatric Dentistry and Orthodontics
02.2017 - Current
- Resolve patient issues in accordance with company policies and procedures
- Present treatment plans to patients
- Organize and present financial arrangements to patients
- Oversee the processing of dental claims
- Complete administrative functions including bank deposit slips
- Take responsibility for the appearance and functionality of the office maintain facilities and equipment in accordance with hygiene and safety regulations including OSHA
- Doctor schedule coordinator
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
Assistant Manager
Broward Mall Dental
04.2016 - 03.2017
- Organize and present financial arrangements to patients
- Coordinate with dental insurance companies to ensure claims are paid
- Manage specialist referral process
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Take responsibility for the appearance and functionality of the office maintain facilities and equipment in accordance with hygiene and safety regulations including OSHA
- Doctor schedule coordinator
- Insurance verification
Cashier/Assistant Manager
Dollar Tree
08.2013 - 12.2014
- Responsible for payroll
- Quickly and accurately counted drawers at start and end of each shift.
- Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
- Monitored areas for security issues and safety hazards.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Built positive relationships with customers to increase repeat business.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Education
Northeast High School
Oakland Park, Fl05.2013
Skills
- Reception
- Management
- Scheduling
- Open Dental (7 years)
- Phone Etiquette
- Dental office experience (8 years)
- Payroll Experience
- Accounts payable and Accounts receivable
- Proficiency in Microsoft Excel, Outlook and Word
- Problem-Solving
- Flexible and Adaptable
- Organization and Time Management
- Excellent Communication
Timeline
Billing and Coding Specialist
Super Smiles Pediatric Dentistry and Orthodontics
02.2017 - Current
Assistant Manager
Broward Mall Dental
04.2016 - 03.2017
Cashier/Assistant Manager
Dollar Tree
08.2013 - 12.2014
Northeast High School
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