Lizbeth Bozan

Analyze financial statements and credit reports to determine the creditworthiness of applicants. Assess the financial health of individuals and businesses by examining factors such as income, debt levels, and credit history. Prepare detailed reports summarizing findings and recommendations for loan approvals or rejections.

• Educated clients on best practices for maintaining a healthy credit score moving forward.
• Identified valuable solutions for customers with credit problems.
• Negotiated with creditors to remove negative items from client's credit report.
• Followed up with creditors after disputes had been filed in order to ensure that corrections were made properly.
• Prepared customized action plans for clients based on their individual needs and goals.
• Provided excellent customer service at all times; responded promptly and professionally to inquiries from both existing and potential customers.
• Conducted detailed financial analysis on clients to assess creditworthiness and recommend credit limits.
• Developed credit repair strategies to improve customer's credit scores and financial standing.
• Monitored progress of disputes with creditors and updated customers regularly regarding results.
• Generated monthly progress reports for each client outlining improvements made over time.

• Handled emergency situations with composure and in accordance with company guidelines.
• Collaborated with management to set performance goals and evaluate progress.
• Performed regular maintenance checks on all equipment used in the store.
• Collaborated with other departments to ensure smooth transitions between shifts.
• Worked effectively in team environments to make the workplace more productive.
• Checked orders for quality and completeness.

• Handled incoming calls and directed callers to appropriate department or employee.
• Performed data entry tasks including entering financial transactions into the company's accounting system.
• Sorted incoming mail for distribution to appropriate personnel.
• Answered telephones, directed calls, and took messages.
• Communicated with patients with compassion while keeping medical information private.
• Maintained patient records, including medical histories and insurance information.
• Registered patients and scheduled appointments.
• Scheduled appointments for patients via phone and in person.
• Contacted other healthcare providers regarding patient care plans.
• Adhered to HIPAA requirements to safeguard patient confidentiality.
• Created new patient charts in accordance with office protocol.
• Verified insurance coverage and managed billing processes.
• Managed payroll and time and attendance systems.
• Reconciled bank statements and prepared and entered standard journal entries for month-end close.