Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lizbeth Fernandez

Verona,MO

Summary

Responsive Human Resources Business Partner with well-rounded experience in all functional areas of HR, including labor law compliance, employee relations and performance management, leave of absence and ADA accommodations. Supports clients and effectively balances role of consultant and mentor with gatekeeper to control employer-related risks and grow client's management skills. Thrives on mentoring business owners and managers from small to mid-size employers with proven success at understanding unique business needs to establish genuine relationships as indispensable partner.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Human Resources Business Partner

PlayPower
04.2021 - 12.2023
  • Collaborated with leadership to assess and improve policies across board.
  • Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
  • Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
  • Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
  • Managed full cycle of recruiting, hiring, and onboarding new employees.
  • Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
  • Facilitated team-building activities and initiatives, improving collaboration and engagement.
  • Developed and delivered special events for company employees.
  • Fostered positive work environment through comprehensive employee relations program.
  • Distributed employee engagement surveys to identify areas of improvement.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Discovered and resolved complex employee issues that affected management and business decisions.

Bilingual Employee Service Specialist

Environmental Management Inc.
08.2020 - 01.2021
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.
  • Completed background and reference checks to facilitate hiring and onboarding of employees. H
  • Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Supported employee relations, cultivating retention with welcoming and inclusive work culture.
  • Handled employee inquiries and complaints regarding policy and benefits issues.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.

CAMP Assistant

Drury University
01.2020 - 08.2020
  • Coordinated resources for students and families taking part in the CAMP Program
  • Provided support to the CAMP director, and student events
  • Manage recruitment and qualifications for new students entering the program
  • Presented the CAMP program to parents and students at different events
  • Collected all documents for all student files
  • Manage all media sites to promote the CAMP program.

Office Administrator

St. Lawrence Catholic Church
10.2016 - 05.2018
  • Coordinated all priest appointment and parish events
  • Manage all media sites for the church and create all church events flyers
  • Coordinated sacrament requirements and scheduling
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Reconciled account files and produced monthly reports.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Transaction Specialist II

UMB Bank
10.2015 - 10.2016
  • Manage deposits, withdrawals, transfers, and check cashing; verify customer identification, signature, and balance information; process loan payments; and open/close accounts
  • Supplying administrative and clerical support (mailing, scanning, faxing, copying, filing
  • Answering phone calls and taking messages
  • Handling requests from other professionals).
  • Reconciled accounts receivable to general ledger.
  • Responded to customer concerns and questions on daily basis.
  • Encoded and canceled checks using bank machines.

Education

Associate of Science in Leadership Studies -

Drury University
05.2023

Skills

  • Initiative-taking to function independently and as part of a team
  • Conducting employee surveys
  • Coaching leadership
  • Managing employee relations
  • Exit Interviews
  • Recruitment Strategies
  • Employee Retention
  • HRIS management
  • Legal Compliance
  • Workforce diversity
  • Reviewing compliance
  • Improving employee engagement

Certification

HR Generalist

  • Certified HR Generalist, PlayPower - March 2023

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Human Resources Business Partner

PlayPower
04.2021 - 12.2023

Bilingual Employee Service Specialist

Environmental Management Inc.
08.2020 - 01.2021

CAMP Assistant

Drury University
01.2020 - 08.2020

Office Administrator

St. Lawrence Catholic Church
10.2016 - 05.2018

Transaction Specialist II

UMB Bank
10.2015 - 10.2016

Associate of Science in Leadership Studies -

Drury University

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Lizbeth Fernandez