Lizbeth Garcia

Under the supervision of Charge Nurse - Answer high volume of calls. Collect and assist surgeon with scheduling emergent/urgent/trauma surgery add ons. Collaborate with charge nurse and anesthesia with triaging cases, entering information into Epic and communicate vital information with staff, outside departments, reps and surgeon assists. Work closely with anesthesia with assignments for next day surgery schedule, input collected information and responsible for sending out following day schedule to appropriate parties to prepare for their upcoming patient care.

• Answered high volume of phone calls - responsible for communication system within the department and handled patient inquiries.
• Prepared and processed patient referrals and transfer requests.
• Collect and process inpatient admissions - collaborate with Physicians, house supervisors and patient care RN.

• Resolved scheduling conflicts to maintain high-quality patient services.
• Expertly managed planning, scheduling, and coordination of inpatient/emergent surgeries.
• Communicated surgery requirements to nursing teams for smooth operation delivery.
• Coordinated with staff, charge RN, anesthesia, outside departments, reps and assists to set up surgeries.
• Answered high volume telephone calls to offer office information, answer questions, and direct calls to staff.

• Upheld HIPAA regulations and standards for protecting patient information.
• Retrieved medical data for physicians and patients.
• Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Secured confidential patient information from unauthorized access.
• Greeted and checked in patients, scheduled follow-up appointments, collect patient data, created print outs from digital images, and sent out x-ray films to physicians and patients.

Served the geriatric community of leisure World by delivering their meals to their homes.