Lizbeth Guzman
Houston,Tx
Summary
Detail-oriented and bilingual retail professional with over 2 years of customer service experience and hands-on expertise in cash office operations, store vault balancing, and merchandise management. Proven track record of financial accuracy, reliable register operations, and customer satisfaction, backed by academic honors and active CPR certification through the American Heart Association.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Cash Office Associate
TJ Maxx
Houston, Tx
02.2026 - Current
- Balanced daily store register revenue across cash, check, and card payments.
- Audited store safe funds and vault reserves to ensure accurate commercial bank deposits.
- Prepared register cash bags with correct currency and coin denominations to facilitate smooth store operations.
- Executed opening and closing procedures according to established guidelines for operational consistency.
- Set up and checked cashier register tills.
Sales Floor Associate
TJ Maxx
Houston, Tx
09.2024 - Current
- Executed point-of-sale transactions with precision in fast-paced, high-volume retail environment, ensuring customer satisfaction.
- Facilitated customer service across sales floor departments, addressing shopper inquiries and enhancing overall shopping experience during 2+ years in retail.
- Coordinated floor-set updates and inventory restocking while managing store opening and closing tasks to maintain operational efficiency.
Education
High School Diploma -
Northbrook Senior High School
Houston, TX05-2024
Skills
- Bilingual communication (English and Spanish)
- Organizational skills
- Adaptability
- Team collaboration
- Active listening
- Leadership
Certification
- CPR Certified — American Heart Association (Issued: Jan 2025 | Valid through: Jan 2027)
Timeline
Cash Office Associate
TJ Maxx
02.2026 - Current
Sales Floor Associate
TJ Maxx
09.2024 - Current
High School Diploma -
Northbrook Senior High School