Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Lizbeth Marin Cruz

Wylie,TX

Summary

Dynamic customer service professional with experience at Hawaiian Bros, excelling in active listening and critical thinking. Proven ability to enhance customer satisfaction through effective order management and support. Skilled in data entry and payment processing, consistently delivering results that foster positive client relationships and drive engagement.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Hawaiian Bros
09.2020 - 05.2025

Managed order placements and provided support for catering services. Interacting with costumers in real time.

Tutorial Teacher

Denton ISD
01.2022 - 04.2023
  • Developed individualized lesson plans to enhance student understanding and engagement.
  • Facilitated small group tutoring sessions, promoting collaborative learning among students.
  • Monitored student progress, providing timely feedback to support academic growth.
  • Collaborated with teachers to align instructional strategies with curriculum standards.
  • Assessed student progress through ongoing formative assessments, adjusting instruction as needed to ensure mastery of content.

Education

Education

Texas Woman's University
Denton, TX
05.2023

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Computer proficiency
  • Payment processing
  • Documentation

Languages

Spanish
Native or Bilingual

Timeline

Tutorial Teacher

Denton ISD
01.2022 - 04.2023

Customer Service Representative

Hawaiian Bros
09.2020 - 05.2025

Education

Texas Woman's University
Lizbeth Marin Cruz