Results-driven Facilities Operations Manager with expertise in strategic leadership, operational efficiency, and vendor management. Proven track record in financial stewardship and regulatory compliance, ensuring successful project execution across multiple locations.
Overview
1
1
Language
1
1
Certification
16
16
years of professional experience
Work History
Southeast Facilities Operations Manager
Primoris Services Corporation
Lithonia, Georgia
08.2021 - 07.2026
Provide strategic leadership supporting facilities operations, construction administration, and executive business operations across multiple Southeast locations.
Directed the successful launch and operational setup of multiple Southeast office locations, coordinating facility readiness, vendor management, procurement, office infrastructure, equipment installation, and technology deployment.
Managed operational budgets of $2 million per office location, ensuring financial stewardship and effective resource allocation.
Successfully streamlined operations by implementing standardized administrative procedures, improving workflows, and enhancing overall organizational efficiency.
Served as primary liaison between executive leadership, project managers, subcontractors, vendors, clients, and internal departments to facilitate communication and project execution.
Developed executive reports, project tracking systems, and operational dashboards to support informed business decisions.
Collaborated with Operations, Safety, Accounting, Human Resources, and Project Management teams to support continuous improvement initiatives and organizational growth.
Office Manager
Homestar Financial
Gainesville, Georgia
12.2021 - 06.2022
Directed daily office operations while supporting executive leadership and branch personnel.
Improved operational efficiency through workflow optimization and standardized administrative procedures.
Managed employee onboarding, I-9 verification, E-Verify processing, and compliance documentation to ensure regulatory adherence.
Prepared executive reports that highlighted key operational metrics and business performance trends.
Coordinated communication among borrowers, loan officers, processors, and corporate leadership to facilitate seamless transactions and enhance customer service.
Supported post-closing operations while maintaining confidentiality and regulatory compliance.
Senior Data Analyst
Cottrell Trailers
Gainesville, Georgia
09.2019 - 10.2020
Analyzed production data and presented operational metrics and executive reports to leadership.
Utilized analytical reporting to support continuous improvement initiatives and enhance overall manufacturing performance.
Performed root cause analysis to identify quality concerns and implement targeted process improvements.
Developed Standard Operating Procedures (SOPs) to enhance consistency and operational efficiency in manufacturing operations.
Collaborated with Engineering on prototype testing, Bills of Material (BOMs), AutoCAD projects, and CNC manufacturing operations.
Senior Underwriter
Cornerstone National Insurance
Atlanta, Georgia
06.2010 - 09.2020
Determined pricing strategies, policy terms, and risk mitigation recommendations for commercial accounts.
Evaluated complex commercial and personal insurance risks through comprehensive financial analysis and underwriting assessments.
Managed client portfolios while maintaining compliance, profitability, and exceptional customer relationships.
Contributed to development of commercial insurance products and expansion of underwriting services.
Education
Bachelor of Science - Business Administration And Management
University of North Georgia
Dahlonega, GA
05-2013
Skills
Strategic planning
Vendor management
Project coordination
Budget oversight
Operational efficiency
Compliance oversight
Languages
Spanish
Native/ Bilingual
Certification
CNC Certification
Radan
AutoCAD
Timeline
Office Manager
Homestar Financial
12.2021 - 06.2022
Southeast Facilities Operations Manager
Primoris Services Corporation
08.2021 - 07.2026
Senior Data Analyst
Cottrell Trailers
09.2019 - 10.2020
Senior Underwriter
Cornerstone National Insurance
06.2010 - 09.2020
Bachelor of Science - Business Administration And Management
Southeast Region Operations Manager at Wisconsin Department of TransportationSoutheast Region Operations Manager at Wisconsin Department of Transportation