Lizbeth Ochoa
Palo Alto,CA
Summary
Efficient cashier with experience in fast-paced retail environments. Known for accuracy in handling financial transactions and balancing cash drawers. Skilled at customer service, offering prompt and friendly checkout experiences. Improved transaction times through effective communication and organization skills, enhancing overall customer satisfaction.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Kohls Store
Redwood City, CA
09.2024 - 01.2025
- Assisted customers with locating merchandise within the store.
- Addressed customer questions and concerns regarding products and services.
- Verified that all coupons were valid prior to processing them into the system.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Maintained work area and kept cash drawer organized.
Team Member
Cinemark
Redwood City, California
09.2023 - 12.2024
- Resolved customer issues promptly in a professional manner.
- Worked hard to learn required tasks quickly to maximize performance.
- Developed positive customer relationships through friendly greeting and excellent service.
- Maintained a clean and organized work area throughout shift.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
East Palo Alto Academy
East Palo Alto, CA06-2025
Skills
- Reliability and punctuality
- Patience and composure
- Attention to detail
- Multitasking and organization
- Customer service
- Cash handling
- Customer satisfaction
Languages
Spanish
Professional
English
Professional
Timeline
Customer Service Cashier
Kohls Store
09.2024 - 01.2025
Team Member
Cinemark
09.2023 - 12.2024
East Palo Alto Academy