Lizbeth Payan
Menifee,CA
Summary
Client-centered professional with a career spent accurately managing records, handling appointment scheduling and overseeing other administrative tasks in fast-paced settings. Compassionate and dedicated to making a difference. Bilingual individual committed to engaging others and delivering exceptional service. Ready to tackle new challenges always with exceptional professionalism, and committed to provide exceptional service.
Overview
7
7
years of professional experience
Work History
Treatment Coordinator
Temecula Pediatric Dentistry
Temecula, CA
05.2022 - 10.2023
- Developed and implemented patient treatment plans utilizing individualized goals and objectives
- Coordinated referrals to other services or providers as needed by patients
- Resolved patient billing and insurance issues
- Determined medical insurance eligibility in accordance with patient's current plan coverage
- Explained medical procedures, and treatments to patients and their families
- Answered telephones and directed calls and voicemails to appropriate staff
Registered Behavior Technician
ACES ABA
Menifee, CA
01.2022 - 05.2022
- Implemented proactive strategies for reducing challenging behaviors
- Maintained accurate data collection systems for behavior tracking purposes
- Applied reinforcement techniques to increase desirable behaviors or decrease undesirable behaviors
Legal File Clerk
Bankers Hill Law Firm
, US
11.2019 - 04.2020
- Created and prepared legal drafts by organizing and assembling information for legal documents and forms
- Answered direct attorney phone lines to act as liaison between clients and attorneys
- Assembled case materials for cases by organizing, summarizing, and collecting documents, information, and evidence
- Updated firm's database with new information for client records and financial documents
Receptionist
T & B Painting Company
, US
04.2018 - 11.2018
- Responsible for answering phone calls, providing information to customers, kept track of customer expenses, and format estimates
- Responded to inquiries from callers seeking information
- Assisted with administrative tasks such as filing documents, copying materials
Shift Manager
El Cilantro Mexican Restaurant
, US
09.2016 - 04.2018
- Ensured great customer service
- Made weekly schedules, organized employees, maintained a safe and productive environment
- Monitored multiple databases to keep track of all company inventory
- Trained and supervised new staff members
- Provided guidance and support to shift teams, ensuring all tasks were completed on time and efficiently
Education
Bachelor of Arts - Psychology
San Francisco State University
San Francisco01.2022
Associate of Arts - Psychology
Southwestern Community College
01.2019
High School Diploma -
Mar Vista High School
01.2016
Skills
- Administrative support
- Problem-solving
- Time management
- Extremely Organized
- Multi-tasking
- Strong Work Ethic
- Dedicated team player
- Professional communication
- Resourceful
Languages
Spanish, Advanced
Timeline
Treatment Coordinator
Temecula Pediatric Dentistry
05.2022 - 10.2023
Registered Behavior Technician
ACES ABA
01.2022 - 05.2022
Legal File Clerk
Bankers Hill Law Firm
11.2019 - 04.2020
Receptionist
T & B Painting Company
04.2018 - 11.2018
Shift Manager
El Cilantro Mexican Restaurant
09.2016 - 04.2018
Bachelor of Arts - Psychology
San Francisco State University
Associate of Arts - Psychology
Southwestern Community College
High School Diploma -
Mar Vista High School