Lizbeth Ramirez Ramirez
Napa,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Medical Assistant
CommuniCare+Ole
, CA
07.2022 - 03.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- providing patient education, follow-up care instructions, and completing daily documentation.
- Disinfects and prepares treatment rooms, equipment and supplies in a timely manner to ensure optimum flow
- Performs various medical assistant procedures, including but not limited to: finger sticks for hemoglobin checks; ear washes; nebulizer treatments; urine dipsticks; specimen collection for throat and/or urine cultures; wound cleaning; PPD placement; INR; glucose; HCG; and Hemoglobin A1C (some procedures may not be applicable to all sites)
- Works closely with providers to provide high quality care to each patient by addressing their health needs and concerns
Representative
Expressions of hope
Napa, CA
08.2020 - 07.2022
- Provided customer service by answering needs and service related questions.
- Maintained cleanliness of store area including windows, floors, counters.
- Demonstrated exceptional service skills by going above and beyond to satisfy customers on phone and in person.
- Answered phone calls and directed them to appropriate personnel.
- Organized backroom stock including receiving shipments, stocking shelves, inventory control.
- Resolved customer complaints in a professional manner while remaining empathetic to their concerns.
- Demonstrated strong problem solving skills when faced with challenging situations or complex inquiries from customers.
Cellar Worker
Flora Springs Winery
Napa, CA
08.2016 - 12.2020
- all standard crush activities, including receiving and crushing grapes, and presses
- Responsibilities may also include, racking, filtering, clarifying and blending of juice and wine, sanitation in all areas of cellar operation, cleaning and sterilizing tanks and other equipment
- General cleaning and sanitation of winery & equipment•Operate fruit receiving and processing equipment•Transfers and racking of juice from tank to tank•Accurately complete work orders and other tracking documentation•Follows standard operating procedures in the performance of all cellar activities to ensure maximum productivity and wine quality objectives are achieved
- Handling hazardous materials and frequent walking, including going up and down stairs and
Education
Medical Assistant -
Carrington College California - Sacramento
Sacramento, CA03-2021
Some College (No Degree) -
Napa Valley College
Napa, CASkills
- Excellent telephone and face-to-face communication skills in Spanish, English
- Excellent collaborative skills including engagement with patients, coworkers, and care team members
- Excellent in-person and phone customer service skills especially in difficult and emotional situations
- Ability to adapt to change and challenges in the workplace by always looking for rooms to grow and excel any chance I get
- Excellent Organizational Skills when it comes to multi tasking, and working in high paste environments
Timeline
Medical Assistant
CommuniCare+Ole
07.2022 - 03.2024
Representative
Expressions of hope
08.2020 - 07.2022
Cellar Worker
Flora Springs Winery
08.2016 - 12.2020
Medical Assistant -
Carrington College California - Sacramento
Some College (No Degree) -
Napa Valley College
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