Lizbeth Rodriguez
Mcallen,TX
Summary
Compassionate and adaptable new graduate nurse with hands-on experience in diverse healthcare settings, including NICU, ICU, ER, Med-Surg, Labor and Delivery, and Postpartum. Proficient in patient assessments, medication administration, dosage calculations, and medical equipment. Bilingual in English and Spanish, with strong communication skills and a commitment to patient-centered care. CPR certified and eager to apply clinical expertise in a dynamic healthcare environment.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Spark Driver
04.2022 - 12.2023
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Delivered packages to customer doorsteps and business offices.
- Verified accuracy of all deliveries against order forms.
Customer Service Representative
TTEC
06.2020 - 12.2021
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded proactively and positively to rapid change.
- Gained customer trust by providing knowledgeable and accurate information in both English and Spanish.
Secretary
D-Tronics
07.2016 - 01.2020
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
Education
Associate of Science - Nursing
South Texas College
McAllen, TX12-2024
Skills
- CPR & Basic Life Support (BLS) Certified
- Infection Control & Standard Precautions
- Vital Signs Monitoring
- Electronic Health Records (EHR) Management
- Medication Administration
- Patient Assessment & Monitoring
- Cultural Competence
- Critical Thinking & Problem-Solving
- Emotional Intelligence
- Patient/Family Education
- Adaptability & Flexibility
- Bilingual (English/Spanish)
- Medical Equipment Proficiency
Timeline
Delivery Driver
Spark Driver
04.2022 - 12.2023
Customer Service Representative
TTEC
06.2020 - 12.2021
Secretary
D-Tronics
07.2016 - 01.2020
Associate of Science - Nursing
South Texas College
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