CIERA RAYA
Sacramento,CA
Summary
Compassionate and detail‑oriented Medical Assistant with 2+ years of experience supporting both front‑office operations and clinical care in high‑volume healthcare settings including mental health and outpatient surgery. Skilled in patient scheduling, insurance verification, pre‑authorizations, patient intake, vital signs, and EHR documentation while maintaining strict HIPAA compliance. Known for creating a positive patient experience, improving clinic workflow, and supporting providers with efficient patient coordination. CPR and BLS certified.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
Greater Sacramento Surgery Center
Sacramento, CA
01.2026 - 02.2026
- Assist with outpatient surgical patient intake, preparation, and coordination.
- Support pre‑operative and post‑operative patient communication and scheduling.
- Maintain sterile and organized clinical areas following infection control protocols.
Front Desk Patient Care Coordinator / Medical Assistant
Mindpath Health
Sacramento, CA
01.2023 - 11.2025
- Manage scheduling and coordination for 40+ patient appointments daily in a fast‑paced mental health clinic.
- Verify insurance, process referrals, and obtain prior authorizations to support accurate billing and reduce claim denials.
- Collect copays, process payments, and maintain accurate daily financial records.
- Operate multiline phone systems and professionally manage patient questions, scheduling needs, and clinical coordination.
- Maintain accurate EHR documentation while ensuring strict HIPAA compliance and patient confidentiality.
- Support smooth patient flow and assist providers by preparing rooms and coordinating patient readiness.
Education
Medical Assistant Diploma -
UEI College
Sacramento, CAHigh School Diploma -
Skills
- Patient Scheduling & Care Coordination
- Insurance Verification & Prior Authorizations
- Copay Collection & Payment Processing
- Patient Intake, Rooming & Vital Signs
- Electronic Health Records (EHR) Documentation
- HIPAA Compliance & Patient Confidentiality
- Multiline Phone Systems & Patient Communication
- Clinical Room Preparation & Infection Control
- CPR & Basic Life Support (BLS) Certified
Certification
- Cardiopulmonary Resuscitation (CPR)
- Basic Life Support (BLS)
Timeline
Medical Assistant
Greater Sacramento Surgery Center
01.2026 - 02.2026
Front Desk Patient Care Coordinator / Medical Assistant
Mindpath Health
01.2023 - 11.2025
Medical Assistant Diploma -
UEI College