CHATEARA McCauley
Owings Mills,MD
Summary
Dedicated Medical Assistant with extensive experience in clinical and administrative roles across cardiology and multispecialty environments. As a Lead Medical Assistant, coordinate clinic operations while supervising staff to ensure high-quality patient care and effective communication between providers and patients.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Medical Assistant/Patient Service Representative
Johns Hopkins University
Lutherville, Maryland
06.2025 - Current
- Administered patient intake and verified medical histories for efficient processing.
- Assisted physicians during examinations and procedures, ensuring patient comfort.
- Managed appointment scheduling and coordinated follow-up care for patients.
- Maintained accurate electronic health records using advanced health information systems.
- Educated patients on medication use and provided resources for health management.
- Fostered strong communication with patients to address concerns and provide information.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients about medications, procedures and physician's instructions.
Lead Medical Assistant Cardiology (Heart Failure)
Sinai Hospital of Baltimore
Baltimore, MD
02.2025 - 06.2025
- Lead and supervise medical assistant staff within the cardiology heart failure department.
- Coordinate daily clinic operations, ensuring efficient patient flow and quality care delivery.
- Perform clinical duties including vital signs, patient history documentation, venipuncture, and medication administration.
- Assist physicians during examinations and procedures.
- Manage appointment scheduling, medical records, and billing/coding tasks.
- Train and mentor new medical assistants and provide performance feedback to leadership.
- Maintain strong communication between providers, staff, and patients to ensure seamless care.
Medical Assistant / Medical Office Coordinator Multispecialty
Johns Hopkins University
Baltimore, MD
07.2022 - 02.2025
- Scheduled new and follow-up patient appointments and coordinated clinic scheduling for multiple physicians.
- Resolved scheduling conflicts and coordinated routine and urgent cardiology appointments.
- Collected insurance information and completed patient registration using Epic EMR.
- Assisted physicians with insurance preauthorizations and single case agreements.
- Coordinated follow-up visits, diagnostic tests, lab work, and procedures.
- Communicated appointment details, parking information, and clinic instructions to patients.
- Assisted with patient rescheduling when clinics were cancelled.
Medical Assistant Gynecology
Johns Hopkins University
Baltimore, MD
08.2018 - 02.2022
- Performed vital signs, patient intake, and medical history documentation.
- Prepared patients for gynecological examinations and procedures.
- Administered injections and medications as ordered by physicians.
- Collected and prepared lab specimens.
- Maintained medical supplies and ensured exam rooms were properly stocked.
- Entered patient information and documentation into electronic medical records.
Medical Assistant Cardiology
Mercy Medical Center (Overlea & Timonium Physicians)
Baltimore, MD
02.2015 - 10.2017
- Performed patient intake and vital signs.
- Assisted with exercise and pharmacologic stress testing.
- Applied and monitored Holter monitors.
- Downloaded and processed EKG readings.
- Maintained exam rooms and clinical equipment.
EKG Technician
Sinai Hospital of Baltimore
Baltimore, MD
03.2014 - 07.2015
- Performed electrocardiograms (ECGs) and monitored cardiac activity.
- Conducted treadmill stress tests while monitoring cardiac function.
- Attached electrodes and operated EKG machines.
- Assisted with billing and editing of EKG reports.
Medical Assistant
Absolute Care
Baltimore, MD
06.2013 - 04.2014
- Verified patient information and medical history.
- Performed preliminary physical tests including blood pressure, temperature, and weight.
- Prepared patients for physician examinations.
- Recorded patient history and visit summaries.
Medical Assistant Extern
Total Healthcare
Baltimore, MD
03.2013 - 04.2013
- Performed vital signs and assisted with patient examinations.
- Conducted EKGs, injections, finger sticks, urinalysis, wound care, vision and hearing tests.
- Assisted with minor surgical procedures and patient preparation.
Education
Ccbc
Essex, MD05-2030
Medical Assistant Program -
Fortis Institute
Woodlawn, MD01-2013
Skills
- Clinical Skills
- Vital Signs & Patient Assessment
- Venipuncture & Capillary Sticks
- EKG & Cardiac Stress Testing
- IV Starts and Line Access (PICC, Mediport, Hickman)
- Medication Administration (ID, IM, SQ)
- Urinalysis and Blood Specimen Collection
- Exam Room Preparation & Sterilization
- Administrative Skills
- Epic Electronic Medical Records (EMR)
- Patient Scheduling & Care Coordination
- Insurance Verification & Preauthorization
- Medical Records Management
- HIPAA & OSHA Compliance
- Technical Skills
- Microsoft Word, Excel, PowerPoint
- Electronic Health Records Systems
Certification
- CPR Certified
- First Aid Certified
Timeline
Medical Assistant/Patient Service Representative
Johns Hopkins University
06.2025 - Current
Lead Medical Assistant Cardiology (Heart Failure)
Sinai Hospital of Baltimore
02.2025 - 06.2025
Medical Assistant / Medical Office Coordinator Multispecialty
Johns Hopkins University
07.2022 - 02.2025
Medical Assistant Gynecology
Johns Hopkins University
08.2018 - 02.2022
Medical Assistant Cardiology
Mercy Medical Center (Overlea & Timonium Physicians)
02.2015 - 10.2017
EKG Technician
Sinai Hospital of Baltimore
03.2014 - 07.2015
Medical Assistant
Absolute Care
06.2013 - 04.2014
Medical Assistant Extern
Total Healthcare
03.2013 - 04.2013
Ccbc
Medical Assistant Program -
Fortis Institute