Lizbeth Velasco
Fullerton,CA
Summary
Motivated Waitress with experience serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive and supportive supervision.
Overview
2
2
years of professional experience
Work History
Lead Server/Hostess
Morningside Of Fullerton
Fullerton, CA
03.2021 - Current
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Cashier
Flame Broiler
La Habra, CA
09.2019 - 03.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Assisted counter staff in packing ready orders and distributing to customers.
- Greeted many customers per day and communicated effectively to obtain accurate orders.
Clean Management
The Jain Center Of Southern California
Buena Park, CA
01.2019 - 05.2019
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
- Used cleaners and squeegees to clean windows, glass partitions and mirrors.
- Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets.
Education
High School Diploma -
Sonora High School
La Habra, CA05.2021
Skills
- Safe Food Handling
- Cleaning and Sanitizing
- Station Preparation
- Order Taking and Processing
- Food and Beverage Service
- Dining Room Cleaning and Upkeep
- Guest Greeting and Seating
- Reservation Management
Languages
Spanish
Native or Bilingual
Timeline
Lead Server/Hostess
Morningside Of Fullerton
03.2021 - Current
Cashier
Flame Broiler
09.2019 - 03.2020
Clean Management
The Jain Center Of Southern California
01.2019 - 05.2019
High School Diploma -
Sonora High School
Similar Profiles
Jordan AranoJordan Arano
Cook at Morningside Of FullertonCook at Morningside Of Fullerton
Hannah AndersonHannah Anderson
Lead Safety Officer EMT at Morningside of FullertonLead Safety Officer EMT at Morningside of Fullerton
ONG SING HOUONG SING HOU
Director of Food & Beverage at The Fullerton Hotels and Fullerton Bay Hotel SingaporeDirector of Food & Beverage at The Fullerton Hotels and Fullerton Bay Hotel Singapore
Timothy MunozTimothy Munoz
Residential Electrician at K & P Property Management LLCResidential Electrician at K & P Property Management LLC
Connor PlaceConnor Place
Sales Associate at Sun Diego BoardshopsSales Associate at Sun Diego Boardshops