Summary
Overview
Work History
Education
Skills
Languages
Timeline
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LIZBETH P NIEZEN

Aventura,FL

Summary

Accomplished Flight Attendant in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service. Energetic and multilingual. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

36
36
years of professional experience

Work History

Flight Attendant

United Airlines
07.1986 - 09.2022
  • Ensured safety and comfort of customers onboard aircraft.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
  • Used excellent customer service skills in addressing passengers' needs.
  • Managed teams of up to 16 Flight Attendants per flight and over 400 passengers per flown route.

Internship Student

Jackson Memorial Hospital
01.1999 - 05.1999
  • Reported back to supervisor to receive day-to-day tasks and responsibilities.
  • Provided supervised individual therapy to eight patients in Jackson Memorial's Dialysis Unit.
  • Participated in weekly case presentations with teams of attending medical personnel - Social Workers; Physicians; Psychologists and PhD Psychology interns..
  • Sorted, organized, and maintained files.
  • Analyzed problems and worked with teams to develop solutions.
  • Provided project progress updates and proposed solutions to issues.
  • Prepared project presentations and reports to assist senior staff.
  • Developed and maintained relationships with key internal stakeholders.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement

Research Assistant

Lynda Ray Intervention Center
02.1994 - 09.1994
  • Maintained up-to-date records of research activities and results for future reference.
  • Collaborated with other researchers to develop successful research strategies.
  • Maintained up-to-date records of research activities and results for future reference

Education

Bachelor of Arts - Mass Communications

Goucher College
Towson, MD

Master of Arts - Counseling

Florida International University
Miami, FL
08.1999

Skills

  • Emergency Response
  • Flight Safety
  • FAA Regulations
  • Preflight Briefings

Languages

Spanish
Native or Bilingual
Italian
Limited Working
French
Limited Working

Timeline

Internship Student

Jackson Memorial Hospital
01.1999 - 05.1999

Research Assistant

Lynda Ray Intervention Center
02.1994 - 09.1994

Flight Attendant

United Airlines
07.1986 - 09.2022

Bachelor of Arts - Mass Communications

Goucher College

Master of Arts - Counseling

Florida International University

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LIZBETH P NIEZEN