Lizby Vicente
Athens,AL
Summary
I am a proven leader and skilled trainer at McDonald's Restaurant, adept in customer service and staff education, enhancing team performance and service quality. I have also excelled in employee training, showcasing a blend of active listening and team leadership, significantly improving operational efficiency. I am passionate about fostering a culture of excellence and continuous improvement.
Overview
2
2
years of professional experience
Work History
Crew Trainer
McDonald's Restaurant
07.2022 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Education
High School Diploma -
Athens High School
Athens, AL05-2023
Skills
- Customer service
- Employee training
- Cash handling
- Team leadership
- Active listening
- Cleaning and sanitation
- Staff education and training
Employee of the Month
Managers and supervisors look out for their best worker of the month. An employee who puts their effort in making customers happy and are very understanding towards customers.
Languages
Spanish
Native or Bilingual
Timeline
Crew Trainer
McDonald's Restaurant
07.2022 - Current
High School Diploma -
Athens High School
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