Summary
Overview
Work History
Education
Skills
Timeline
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Lizeth Ayala

Los Angeles,CA

Summary

Dedicated and resourceful advocate with three years of experience in program implementation, customer service, and community outreach. Self-motivated professional, compassionate, and creative, with excellent interpersonal skills.

Overview

7
7
years of professional experience

Work History

Community Engagement and Arts Assistant

Lucas Museum of Narrative Art
Los Angeles, CA
07.2022 - 05.2025
  • Supported staff in community events by preparing materials, managing set-up, and overseeing clean-up.
  • Guided individuals of all ages and abilities in artistic activities to foster engagement and storytelling.
  • Interacted with the public to provide museum information and create a welcoming atmosphere.

Housing Care Manager

St. John's Community Health
Los Angeles, California
06.2023 - Current
  • Provided case management services, including client advocacy and linkage to supportive services as needed
  • Conducted assessments to identify client needs and goals.
  • Developed personalized housing plans to facilitate client self-sufficiency.
  • Collaborated with community organizations to secure resources and support services.
  • Utilized evidence-based practice models such as Trauma-Informed Care, Motivational Interviewing, Harm Reduction, and Housing First principles.

Guest Advocate

Target Corporation
Los Angeles, CA
10.2020 - 02.2023
  • Trained across multiple departments, including Cashier, Specialty Sales, and Guest Services for two years.
  • Delivered exceptional customer service by assisting guests with greetings, returns, exchanges, online orders, and credit card payments.
  • Demonstrated strong communication skills when interacting with customers and coworkers.

Program Assistant

Kid City Hope Place
Los Angeles, CA
10.2018 - 09.2020
  • Assisted with program outreach at local schools and community sites while maintaining relationships with families and teachers.
  • Mentored high school students in college preparation and job opportunities, and led classes and workshops.
  • Helped manage the second program location with special events, food inventory, data logs, and maintenance.

Education

Bachelor of Arts - Sociology

California State University, Los Angeles
Los Angeles, CA
05.2023

High School Diploma -

Ramon C. Cortines School Of Visual And Performing Arts
Los Angeles, CA
06.2018

Skills

  • Customer service
  • Case management
  • Community outreach
  • Language: fluent in Spanish
  • Professional development: Center for Council, Racial Equity, Arts for LA; Emerging Arts Leaders
  • Technology: Microsoft Office, Google Drive

Timeline

Housing Care Manager

St. John's Community Health
06.2023 - Current

Community Engagement and Arts Assistant

Lucas Museum of Narrative Art
07.2022 - 05.2025

Guest Advocate

Target Corporation
10.2020 - 02.2023

Program Assistant

Kid City Hope Place
10.2018 - 09.2020

Bachelor of Arts - Sociology

California State University, Los Angeles

High School Diploma -

Ramon C. Cortines School Of Visual And Performing Arts

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